<div>About Zippee<br /> Zippee is building India&rsquo;s #1 Quick Commerce Logistics for Ecommerce<br /> brands.</div> <div>Brands like Epigamia, The Face Shop connect their online store to Zippee in<br /> just a few clicks &amp; can kickstart 2 Hr/Same-Day Delivery for customers&ndash;<br /> through our dark store network across India.</div> <div>Our team comprises folks from Reliance Retail, Retention Science, Tracelink,<br /> zomato, &amp; institutions like Hindu College, BITS Pilani, and the University of<br /> Southern California.</div> <div>We&rsquo;re backed by VCs &amp; founders of India&#39;s biggest unicorns like Ashneer<br /> Grover (BharatPe), Kunal Shah (CRED), Peyush Bansal (Lenskart), Prashant<br /> Pitti (easemytrip).</div> <div>Learn more at<br /> www.zippee.delivery</div> <div>Job Description</div> <div>City Lead 2</div> <div>We&#39;re looking for a talented &amp; experienced City Lead- Operations in Mumbai.<br /> Incredible yet challenging opportunity to work with Management and the<br /> Operations team at a high-growth Quick Commerce startup to drive<br /> meaningful impact.<br /> This is an in-person role at our dark store and you must be based near<br /> Andheri East.</div> <div>Responsibilities<br /> Help oversee Same-Day Delivery &amp; Hyperlocal operations across multiple<br /> dark stores in Mumbai.<br /> Manage all dark store/delivery fleet teams along with launch of new dark<br /> stores across Mumbai, as per the expansion plan.<br /> Work closely with our customers (D2C/E-Commerce Brands) and support<br /> them in expansion/growth across Bangalore.<br /> Own all aspects of dark store &amp; last-mile operations such as inbound,<br /> inventory management, outbound, manpower planning, rostering, training,<br /> employee engagement, vendor partnerships, COD management.<br /> Ensure a streamlined Supply Chain to drive ~100% success rate in Same-Day<br /> Deliveries &amp; meet SLAs across the city.</div> <div>Lead all metrics related to reliability, customer experience &amp; CPO (cost-per-<br /> order) as per business needs, while continuously developing &amp; implementing</div> <div>SOPs (dark store + last-mile) to improve them.<br /> Oversee weekly audits and daily MIS reporting to Management.<br /> Help create a rockstar culture amongst your team to scale to profitability.</div> <div>Qualifications<br /> 6-12 years of Operations/Supply Chain Management experience, at Quick<br /> Commerce/Ecommerce warehousing/dark store/logistics tech companies.</div> <div>City Lead 3<br /> Team management, stakeholder management, &amp; independent decision-making<br /> experience are a must.<br /> Must have an owner&#39;s mindset. We are looking for owners &ndash; not employees.</div> <div>Benefits<br /> Be part of a tight-knit rocket ship passionate about empowering Ecommerce<br /> brands in the quick commerce era.<br /> Annual company retreat.<br /> Growth Opportunities</div>