Job Description
<div><span style="font-size:13pt"><span style="font-family:'Arial-BoldMT'"><span style="color:#000000"><span style="font-weight:bold">What You’ll Do </span></span></span></span></div>
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<div><span style="font-size:11pt"><span style="font-family:'ArialMT'"><span style="color:#000000">● Design and improve </span></span></span><span style="font-size:11pt"><span style="font-family:'Arial-BoldMT'"><span style="color:#000000"><span style="font-weight:bold">multi-turn conversational flows </span></span></span></span><span style="font-size:11pt"><span style="font-family:'ArialMT'"><span style="color:#000000">for children and parents </span></span></span></div>
<div><span style="font-size:11pt"><span style="font-family:'ArialMT'"><span style="color:#000000">● Work on </span></span></span><span style="font-size:11pt"><span style="font-family:'Arial-BoldMT'"><span style="color:#000000"><span style="font-weight:bold">prompt engineering, system prompts, guardrails, and policies </span></span></span></span></div>
<div><span style="font-size:11pt"><span style="font-family:'ArialMT'"><span style="color:#000000">● Tune AI behavior for: </span></span></span></div>
<div><span style="font-size:11pt"><span style="font-family:'ArialMT'"><span style="color:#000000">○ language switching (Hindi / English / Hinglish) </span></span></span></div>
<div><span style="font-size:11pt"><span style="font-family:'ArialMT'"><span style="color:#000000">○ age-appropriate responses </span></span></span></div>
<div><span style="font-size:11pt"><span style="font-family:'ArialMT'"><span style="color:#000000">○ safety & content moderation </span></span></span></div>
<div><span style="font-size:11pt"><span style="font-family:'ArialMT'"><span style="color:#000000">● Analyze real conversations to detect: </span></span></span></div>
<div><span style="font-size:11pt"><span style="font-family:'ArialMT'"><span style="color:#000000">○ hallucinations </span></span></span></div>
<div><span style="font-size:11pt"><span style="font-family:'ArialMT'"><span style="color:#000000">○ broken flows </span></span></span></div>
<div><span style="font-size:11pt"><span style="font-family:'ArialMT'"><span style="color:#000000">○ STT / TTS issues </span></span></span></div>
<div><span style="font-size:11pt"><span style="font-family:'ArialMT'"><span style="color:#000000">● Collaborate with backend + voice infra teams to improve latency and quality </span></span></span></div>
<div><span style="font-size:11pt"><span style="font-family:'ArialMT'"><span style="color:#000000">● Build internal tools to </span></span></span><span style="font-size:11pt"><span style="font-family:'Arial-BoldMT'"><span style="color:#000000"><span style="font-weight:bold">review, score, and improve conversations </span></span></span></span></div>
<div><span style="font-size:11pt"><span style="font-family:'ArialMT'"><span style="color:#000000">● Experiment with multiple LLMs and select the right model per use-case </span></span></span></div>
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<div><span style="font-size:13pt"><span style="font-family:'Arial-BoldMT'"><span style="color:#000000"><span style="font-weight:bold">Required Skills </span></span></span></span></div>
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<div><span style="font-size:11pt"><span style="font-family:'ArialMT'"><span style="color:#000000">● 3–7 years experience in </span></span></span><span style="font-size:11pt"><span style="font-family:'Arial-BoldMT'"><span style="color:#000000"><span style="font-weight:bold">NLP / Conversational AI / Applied ML </span></span></span></span></div>
<div><span style="font-size:11pt"><span style="font-family:'ArialMT'"><span style="color:#000000">● Strong understanding of: </span></span></span></div>
<div><span style="font-size:11pt"><span style="font-family:'ArialMT'"><span style="color:#000000">○ LLM prompting & system instructions </span></span></span></div>
<div><span style="font-size:11pt"><span style="font-family:'ArialMT'"><span style="color:#000000">○ multi-turn dialogue systems </span></span></span></div>
<div><span style="font-size:11pt"><span style="font-family:'ArialMT'"><span style="color:#000000">○ intent, context & memory handling </span></span></span></div>
<div><span style="font-size:11pt"><span style="font-family:'ArialMT'"><span style="color:#000000">● Experience working with </span></span></span><span style="font-size:11pt"><span style="font-family:'Arial-BoldMT'"><span style="color:#000000"><span style="font-weight:bold">real user conversations </span></span></span></span></div>
<div><span style="font-size:11pt"><span style="font-family:'ArialMT'"><span style="color:#000000">● Comfortable reading logs, transcripts, metrics </span></span></span></div>
<div><span style="font-size:11pt"><span style="font-family:'ArialMT'"><span style="color:#000000">● Strong written communication skills (very important)</span></span></span></div>
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<div><span style="font-size:13pt"><span style="font-family:'Arial-BoldMT'"><span style="color:#000000"><span style="font-weight:bold">Good to Have </span></span></span></span></div>
<div><span style="font-size:11pt"><span style="font-family:'ArialMT'"><span style="color:#000000">● Experience with </span></span></span><span style="font-size:11pt"><span style="font-family:'Arial-BoldMT'"><span style="color:#000000"><span style="font-weight:bold">voice pipelines </span></span></span></span><span style="font-size:11pt"><span style="font-family:'ArialMT'"><span style="color:#000000">(STT → LLM → TTS) </span></span></span></div>
<div><span style="font-size:11pt"><span style="font-family:'ArialMT'"><span style="color:#000000">● Worked on </span></span></span><span style="font-size:11pt"><span style="font-family:'Arial-BoldMT'"><span style="color:#000000"><span style="font-weight:bold">chatbots, assistants, copilots, voice agents </span></span></span></span></div>
<div><span style="font-size:11pt"><span style="font-family:'ArialMT'"><span style="color:#000000">● Familiarity with </span></span></span><span style="font-size:11pt"><span style="font-family:'Arial-BoldMT'"><span style="color:#000000"><span style="font-weight:bold">OpenAI / Gemini / Anthropic / open-source LLMs </span></span></span></span></div>
<div><span style="font-size:11pt"><span style="font-family:'ArialMT'"><span style="color:#000000">● Experience designing </span></span></span><span style="font-size:11pt"><span style="font-family:'Arial-BoldMT'"><span style="color:#000000"><span style="font-weight:bold">safe AI systems </span></span></span></span><span style="font-size:11pt"><span style="font-family:'ArialMT'"><span style="color:#000000">(kids / healthcare / education) </span></span></span></div>
<div><span style="font-size:11pt"><span style="font-family:'ArialMT'"><span style="color:#000000">● Exposure to </span></span></span><span style="font-size:11pt"><span style="font-family:'Arial-BoldMT'"><span style="color:#000000"><span style="font-weight:bold">Indian language nuances </span></span></span></span><span style="font-size:11pt"><span style="font-family:'ArialMT'"><span style="color:#000000">is a big plus </span></span></span></div>
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