Implementation Engineer

Company Overview

Company Overview is not specified.

Job Summary

As an Implementation Engineer, you will take charge of the migration strategy and execution for airline reservation systems. You will play a pivotal role in ensuring a seamless transition through effective project coordination, technical oversight, and customer support, ultimately contributing to the success of airline IT implementations.

Responsibilities

• Implementation Activities

  • Take end-to-end responsibility for the airline reservation system's migration strategy and execution.
  • Coordinate and execute implementation plans, including cutover rehearsals and production cutovers.
  • Act as the primary point of contact for customer implementation plans.
  • Identify and resolve showstoppers by coordinating with relevant teams.
  • Deliver customer training sessions and workshops as required.

• Customer Functional Support

  • Provide functional expertise during and after implementation.
  • Organize and execute testing with customers to validate configurations.
  • Offer problem resolution and ongoing functional support.

• Project Coordination

  • Organize and execute implementation schedules, ensuring milestones are met.
  • Provide formal status updates, KPIs, and customer feedback to management.
  • Identify risks, anticipate issues, and propose solutions.
  • Coordinate with cross-functional teams for seamless delivery.

• Technical/Functional Expertise

  • Understand architecture and deployment of Azure components.
  • Work with Linux Operating System and shell commands.
  • Utilize DevOps tools such as Git, Bitbucket, Jenkins, Docker, and Kubernetes.
  • Familiarity with middleware components like Redis, Kafka, and Couchbase.
  • Experience in Agile and SAFe environments is a plus.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 6-9 years of experience in the airline domain, with mandatory experience in the reservation domain.
• Strong understanding of Airline IT business; experience with Altea Inventory products (Revenue Integrity, RMS, Reservation) is a plus.
• Hands-on experience with Azure, Linux, DevOps tools, and container orchestration platforms.
• Excellent communication and coordination skills for customer-facing interactions.
• Ability to work independently, manage multiple priorities, and anticipate risks.
• Willingness to travel globally for customer engagements.
• Collaborative mindset with experience in Agile methodologies.

Preferred Skills

• Familiarity with additional DevOps tools and middleware technologies.
• Previous experience working in international and cross-cultural environments.

Experience

• 6-9 years of relevant experience in the airline industry.

Environment

Location and work setting information is not specified.

Salary

Salary information is not specified.

Growth Opportunities

Growth opportunities are not specified.

Benefits

Benefits information is not specified.