ServiceNow Developer

Company Overview

Information regarding the company, its industry, and culture is not specified.

Job Summary

The ServiceNow Developer will be responsible for designing, developing, and implementing ServiceNow solutions to enhance IT service delivery. This role will contribute to the organization's goals by leveraging expertise in ServiceNow to streamline processes, integrate applications, and ensure alignment with ITIL and governance best practices.

Responsibilities

• Develop and customize ServiceNow applications, including Scoped and Custom Applications.
• Implement ServiceNow integrations with various enterprise applications such as SAP, Workday, Jira, and Azure.
• Maintain and upgrade the ServiceNow platform, ensuring optimal performance and automation.
• Design reports, dashboards, and performance analytics in ServiceNow.
• Collaborate within Agile/Scrum teams to deliver features and enhancements through CI/CD pipelines.
• Ensure adherence to ITIL practices and ServiceNow governance concerning security and compliance.

Qualifications

• Technical Skills:

  • Strong expertise in JavaScript, Glide API, Jelly, AngularJS, and UI frameworks.
  • Experience with Scoped Applications, Custom Applications, and App Engine Development.
  • Deep understanding of ITIL, ITSM, and ServiceNow governance best practices.
  • Strong knowledge of ServiceNow Performance Analytics, Reporting, and Dashboards.
  • Experience in ServiceNow Security (ACLs, roles, encryption, compliance controls).
  • Hands-on experience with ServiceNow upgrades, platform maintenance, and automation.
  • Familiarity with Agile/Scrum methodologies, DevOps, and CI/CD pipelines.

• Educational Qualifications: Preferred degree in Computer Science, Information Technology, or a related field.

Preferred Skills

• Certification in ServiceNow Administration or Implementation.
• Experience in a consulting or multi-client environment is a plus.

Experience

While specific years of experience are not specified, a strong background in ServiceNow development and integration is expected.

Environment

The typical work setting, location (remote, in-office, hybrid), and any physical or environmental conditions relevant to the job are not specified.

Salary

Salary details are not provided.

Growth Opportunities

Potential career advancement opportunities within the company are not specified.

Benefits

Details on offered benefits, such as insurance, paid leave, or work policies, are not specified.