Principal Responsibilities

Customer relationship management at HIFSL NBFC performed through the following tasks:

·Meeting LAS (loan against securities) needs of customers referred by INM Top-tier and Premier teams

·Managing end-to-end customer lifecycle at HIFSL –

o   Offering product solutions in line with customer requirements,

o   Structuring the loan/collaterals,

o   Loan pricing,

o   Developing and getting loan proposals approved,

o   Onboarding the customer,

o   Supporting ongoing transactions and servicing,

o   Keeping the customer informed on the loan account, collateral securities etc.

o   Meeting relevant policies and procedures and governance standards

o   Delivering on expected customer experience standards

Qualifications - External

Qualification Requirement:

·Graduate or a post graduate degree such as MBA or professional qualification like CA

·Relevant working experience/understanding in a front line or business function. Experience in wealth management/capital market, lending products etc. is preferred  

·5 years or more of work experience