Job Overview:<br /> Smart Vision Eye Hospitals is seeking a Hospitality Coordinator to enhance patient experience and ensure smooth coordination of services. The ideal candidate will have excellent communication skills, a patient-centric approach, and the ability to handle grievances and resolve conflicts efficiently.<br /> <br /> Key Responsibilities:<br /> Greet and assist patients and visitors with a warm and welcoming approach.<br /> Ensure a seamless patient experience from arrival to departure.<br /> Address and resolve patient concerns, complaints, and grievances effectively.<br /> Coordinate with medical and administrative teams to facilitate smooth hospital operations.<br /> Maintain a comfortable and patient-friendly environment in the hospital.<br /> Handle conflict resolution professionally and empathetically.<br /> Collect and relay patient feedback to improve service quality.<br /> Educate patients about hospital processes, facilities, and available services.<br />