Business Development Manager

Company Overview

The Kachori Story is a rapidly expanding F&B brand known for its authentic and delicious offerings. As a founder-led organization, it emphasizes growth, quality, and customer satisfaction. The company fosters a dynamic and entrepreneurial culture, encouraging innovation and ownership among its team members.

Job Summary

The Business Development Manager will play a pivotal role in driving the expansion and operational excellence of The Kachori Story in Gurugram and surrounding markets. This role involves identifying new growth opportunities, managing multiple outlets, and ensuring consistent brand standards. The successful candidate will be responsible for executing expansion strategies, overseeing day-to-day operations, and contributing to the overall growth trajectory of the brand.

Responsibilities

• Drive business expansion by identifying, evaluating, and executing new outlet and partnership opportunities in Gurugram and nearby regions.
• Manage day-to-day operations across multiple outlets, ensuring consistency in quality, service, and brand standards.
• Maintain a growth mindset by continuously exploring strategic scaling opportunities beyond incremental growth.
• Train, mentor, and lead high-performing store and operations teams; develop a strong talent pipeline for future expansion.
• Own the P&L for assigned outlets/regions, tracking revenue, costs, and margins, and implementing corrective actions as needed.
• Build and manage relationships with vendors, landlords, and platform partners (such as Zomato, Swiggy) to support expansion and operational performance.
• Provide regular reports to founders and leadership on growth pipeline, outlet performance, and market opportunities.

Qualifications

• 3+ years of experience in business development, multi-unit operations, or a similar growth-focused role.
• Strong business acumen with the ability to identify and capitalize on growth opportunities.
• Proven leadership experience managing and developing teams across multiple locations.
• Solid understanding of P&L management, cost control, and operational metrics.
• Excellent communication and relationship management skills, capable of working directly with founders and external partners.
• Experience in F&B, QSR, or retail sectors is strongly preferred.
• Educational qualifications: Bachelor’s degree in Business, Management, Hospitality, or related fields.

Preferred Skills

• Ability to work hands-on and be flexible with travel across outlets.
• Strategic thinker with a growth-oriented mindset.
• Strong negotiation skills and vendor management.
• Ability to adapt quickly in a fast-paced environment.
• Proficiency with digital platforms like Zomato, Swiggy, and other delivery/partner platforms.

Experience

• Minimum of 3+ years in business development, multi-unit operations, or related roles within the F&B or retail industry.
• Experience managing P&L and leading teams across multiple locations.

Environment

• The role is onsite in Gurugram, with multi-location travel expected.
• The work environment is fast-paced, entrepreneurial, and dynamic, requiring hands-on involvement in daily operations and strategic planning.
• The position involves working closely with the founders and leadership team, with a focus on growth and operational excellence.

Salary

Not specified.

GrowthOpportunities

• Opportunity to be part of a fast-growing, founder-led brand at a critical expansion stage.
• Potential to advance into senior leadership roles within the organization.
• Chance to shape the brand’s expansion strategy into new markets beyond Gurugram.

Benefits

• High-ownership role with direct visibility to leadership.
• Opportunity to make a significant impact on the business.
• Exposure to multi-unit management and strategic growth initiatives.