sales associate/specialist | Scrabble & Jigsaw
Posted on May 30, 2023
Job Description
<div>As a sales associate it is your responsibility to ensure that our Customers use the full power of the Xindus platform to grow their business, improve margins, and can focus on their business while leaving Global Trade Execution to us. You day to day tasks will include but not be limited to –</div>
<div>• Own customer relationship</div>
<div>• Drive customer on-boarding process</div>
<div>• Ensure high NPS</div>
<div>• Drive Retention and Wallet Share Growth</div>
<div>• Facilitate adoption of full Xindus platform capabilities through value demonstration and delivery</div>
<div>• Champion Customer Delight and ensure high passion for customer success across the organisation</div>
<div>• Build and own customer feedback loop with internal teams to drive product improvement • Take an analytical and playbook driven approach to customer success, revenue growth, retention, adoption, and product improvement Skills/ Experience</div>
<div>• Previous start-up experience</div>
<div>• Industry experience preferred</div>
<div>• 5 years of work experience</div>