Key Responsibilities

 

Business Development

 

 Manage the entire sales cycle, from prospecting and pitching to negotiating and closing deals.

 

 Focus on targeting retail brands and consumer businesses seeking ecommerce transformation

 

solutions.

 

 Develop and maintain a strong sales pipeline across both India and GCC markets.

 

 Represent the company during client meetings, industry events, and strategic forums.

 

 Collaborate closely with internal teams to customise proposals and create tailored solution

 

packages.

 

Account Management

 

 Oversee seamless onboarding of new clients and ensure a smooth handover to delivery teams.

 

 Maintain long-term client relationships after the sale to identify opportunities for upselling and

 

cross-selling services.

 

 Serve as the escalation point for strategic accounts, ensuring communication aligns with the

 

client’s brand.

 

 Conduct regular reviews and feedback sessions with clients to drive retention and satisfaction