Sales Officer | Scrabble
Job Description
Job Title: Sales Officer / Senior Sales Officer – FMCG (Foods & Confectionery) Department: Sales & Distribution Job Purpose: To achieve sales targets and ensure effective distribution and visibility of products in the assigned territory through efficient retail, distributor, and merchandising management. Key Responsibilities: 1. Sales & Business Development Achieve monthly, quarterly, and annual sales targets for the assigned area. Identify and onboard new distributors and retail outlets. Monitor secondary and tertiary sales to ensure healthy business growth. Implement trade schemes, discounts, and promotions effectively. 2. Market & Distributor Management Manage distributor inventory, claims, and collections. Ensure timely order booking and delivery execution. Conduct regular market visits to assess competitor activity and market trends. Maintain distributor ROI and monitor his team performance. Ensure product freshness, FIFO compliance, and proper stock rotation across levels. 3. Visibility & Merchandising Drive visibility and merchandising as per company norms. Ensure product placement, planogram compliance, and brand visibility in all outlets. Coordinate with the internal stake holders for POS materials and drive trade activations effectively. 4. Reporting & Analysis Maintain daily sales reports (DSR) and share updates with manager. Provide feedback on product performance, market trends, and competitor activities. Prepare regular daily weekly monthly sales reports and forecasts and take corrective actions for his assigned territory. 5. Relationship Management Build strong relationships with Key retailers, distributors, and channel partners. Resolve trade issues and ensure high customer satisfaction. Key Skills & Competencies: Strong communication and negotiation skills. In-depth knowledge of FMCG sales channels. Proficiency in MS Excel and sales reporting tools. Good analytical and problem-solving ability. Result-oriented with a customer-first mindset. Qualifications & Experience: Graduate. Minimum 5 years of experience in FMCG sales foods and confectionery business, preferably in General Trade. Experience in distributor handling and team management is must. Key Performance Indicators (KPIs): Sales volume and value achievement. New outlet additions and coverage. Distributor performance and claim management. Market share growth in assigned territory.