Lead – People & Culture, Retail

Company Overview

Agilitas Group is building India’s most integrated sportswear ecosystem across multiple domains, including manufacturing, consumer brands, and retail. The company operates through:

1. Manufacturing - Mochiko, India's largest sports footwear manufacturer, producing for global brands such as Adidas, Puma, and Skechers.
2. Consumer Brands - Distribution of Lotto in India, Australia, and South Africa, along with the acquisition of one8, a brand built in India for the world.
3. Retail - Through Sports Yard and other multi-brand concepts, providing a growing multi-brand sportswear retail outlet concept.

Agilitas is rapidly scaling to become India’s leading homegrown sportswear group by combining world-class manufacturing with a strong brand and retail presence.

Job Summary

The Lead – People & Culture, Retail will function as a Business Partner for all retail store staff across the country. This role is pivotal in driving the people strategy, workforce planning, engagement, performance management, and compliance across the offline retail network. The position aims to ensure that stores are commercially robust and powered by high-performing, well-supported teams.

Responsibilities

• Retail Business Partnering

  • Partner closely with the Head of Offline Retail and Regional Retail Heads.
  • Align people strategy with retail expansion and performance goals.
  • Provide on-ground People & Culture support across store clusters nationally.

• Workforce Planning & Hiring

  • Lead manpower planning for new store openings and existing stores.
  • Build strong hiring funnels across regions.
  • Ensure staffing productivity benchmarks are met.

• Performance & Productivity

  • Implement structured performance review processes for retail staff.
  • Drive a KPI-linked performance culture focusing on sales, service, and productivity.
  • Support performance improvement and capability development.

• Engagement & Retention

  • Monitor attrition trends and develop retention strategies.
  • Conduct store visits and regular connect sessions.
  • Drive engagement initiatives tailored for frontline retail teams.
  • Strengthen store culture aligned with Agilitas values.

• Training & Capability Building

  • Partner with Retail Training to identify capability gaps.
  • Support onboarding and induction programs.
  • Enable leadership development for Store Managers.
  • Ensure adherence to training standards across regions.

• Compliance & Governance

  • Ensure statutory and labor law compliance across all retail locations.
  • Oversee attendance, leave, payroll coordination, and documentation.
  • Maintain process discipline and policy adherence.

• Retail Expansion Support

  • Ensure People & Culture readiness for new store launches.
  • Drive pre-opening hiring, onboarding, and team setup.
  • Build scalable people processes aligned to retail growth plans.

Qualifications

• Experience: 8 – 12 years in Retail People & Culture / HR Business Partner roles.
• Workforce Management: Experience managing multi-location, frontline-heavy workforce.
• Performance Metrics: Strong understanding of retail performance metrics.
• Travel: Comfortable with extensive travel and field immersion.
• Industry Experience: Experience in fast-scaling consumer or retail businesses preferred.
• Education: Bachelor's degree in Human Resources Management, Business Administration, or related field is preferred.

Preferred Skills

• Strong interpersonal and communication skills.
• Ability to work under pressure and handle multiple tasks.
• Strategic thinking and problem-solving abilities.
• Proficiency in HR software and tools.

Experience

• A minimum of 8 – 12 years of relevant experience is required, with a focus on retail and HRBP positions.

Environment

This role is primarily field-based, requiring extensive travel to retail locations across India. The environment will be dynamic and requires adaptability to change.

Salary

Salary details are not specified.

Growth Opportunities

Potential for career advancement within the People & Culture department as Agilitas continues to expand its retail operations.

Benefits

Benefits offered are not specified.