Global Account Manager | Scrabble
Posted on October 16, 2024
Job Description
<p>Who We Are</p>
<p>FarEye is a low-code, Intelligent Delivery Management Platform, that makes the delivery experience better for everyone. Our low code/</p>
<p>no-code SaaS platform helps shippers and carriers to do deliveries at reduced cost and high customer experience. With 20+ Gartner</p>
<p>mentions, FarEye is empowering more than 150 enterprises across 30 plus countries to win in this customer-centric era with exception-</p>
<p>al delivery experience and efficient operations.</p>
<p>What We Do</p>
<p>FarEye, is a technology platform that does logistic process automation, intelligent optimization and provides predictability. We help you</p>
<p>achieve on-time delivery with higher profitability. Technology has the answer to most complex problems of logistics and transportation</p>
<p>and each of us at FarEye is dedicated to finding those solutions.</p>
<p>What We Believe In</p>
<p>Diversity, Collaboration, Customer First, Environment- We are on a mission to make life better for everyone through the power of</p>
<p>technology-driven logistics. We strongly believe that everyone from big enterprises to end consumers can benefit by running logistics</p>
<p>operations more efficiently.</p>
<p>What You Will Do</p>
<p>The Global Account Manager will be responsible for providing global business leadership and management of defined global accounts.</p>
<p>You will build and maintain key relationships, develop and manage opportunities for defined global accounts. You will define a CXO</p>
<p>relationship strategy within the account, including engaging with senior leadership team for executive sponsorships, coordinating exec-</p>
<p>utive business reviews and maintain customer satisfaction.</p>
<p>· Own ARR growth target via upsell & cross sell in defined global accounts</p>
<p>· Understand and translate customer strategy and business drivers into the creation of new opportunities. Identifying, strategise,</p>
<p>plan & execute upsell/crossell opportunities within a pool of defined global accounts</p>
<p>· Lead the global account planning and targeting process, defining global commercial and operational strategies for defined global</p>
<p>accounts</p>
<p>· To successfully negotiate and close complex business deals, including significant direct customer facing negotiation at a senior level</p>
<p>· Driving usage adoption across new divisions within the assigned portfolio of companies and services</p>
<p>· Define strategy, plan, coordinate internally & execute actions to save on global accounts in case of risk of churn</p>