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Global Account Manager | Scrabble

Posted on October 16, 2024

Job Description

Who We Are

FarEye is a low-code, Intelligent Delivery Management Platform, that makes the delivery experience better for everyone. Our low code/

no-code SaaS platform helps shippers and carriers to do deliveries at reduced cost and high customer experience. With 20+ Gartner

mentions, FarEye is empowering more than 150 enterprises across 30 plus countries to win in this customer-centric era with exception-

al delivery experience and efficient operations.

What We Do

FarEye, is a technology platform that does logistic process automation, intelligent optimization and provides predictability. We help you

achieve on-time delivery with higher profitability. Technology has the answer to most complex problems of logistics and transportation

and each of us at FarEye is dedicated to finding those solutions.

What We Believe In

Diversity, Collaboration, Customer First, Environment- We are on a mission to make life better for everyone through the power of

technology-driven logistics. We strongly believe that everyone from big enterprises to end consumers can benefit by running logistics

operations more efficiently.

What You Will Do

The Global Account Manager will be responsible for providing global business leadership and management of defined global accounts.

You will build and maintain key relationships, develop and manage opportunities for defined global accounts. You will define a CXO

relationship strategy within the account, including engaging with senior leadership team for executive sponsorships, coordinating exec-

utive business reviews and maintain customer satisfaction.

· Own ARR growth target via upsell & cross sell in defined global accounts

· Understand and translate customer strategy and business drivers into the creation of new opportunities. Identifying, strategise,

plan & execute upsell/crossell opportunities within a pool of defined global accounts

· Lead the global account planning and targeting process, defining global commercial and operational strategies for defined global

accounts

· To successfully negotiate and close complex business deals, including significant direct customer facing negotiation at a senior level

· Driving usage adoption across new divisions within the assigned portfolio of companies and services

· Define strategy, plan, coordinate internally & execute actions to save on global accounts in case of risk of churn

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