Head of Operations | Scrabble & Jigsaw
Posted on August 29, 2024
Job Description
Responsibilities
- Lead the counselling department and develop a deep understanding of its dynamics and opportunities
- Develop and execute strategies to grow and sustain an impactful counselling function
- Grow the function across all zones nationally
- Build and evangelise digitisation of processes for seamless functioning of the team and counselling system in the organisation
- Innovate and experiment new methodologies for mental wellbeing’s of students
- Move the department towards a proactive approach to mental health
- Work closely with and influence senior stakeholders in the organisation
- Monitor and keep up with regulatory and compliance requirement at all times
Skills & Competencies
- 15+ years of relevant experience managing large teams/ department
- Background/ education in psychology/ counselling is highly preferred
- People management and leadership
- Process driven, data oriented and excellent customer orientation
- Ability to influence decisions and execution at an organisation as well as functional level
- Excellent communication and rapport building skills
- Open to travel across the country
- Comfortable with communicating in Hindi if needed
