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Head of Operations | Scrabble & Jigsaw
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Posted on 29-08-2024
Job Description
Responsibilities
Lead the counselling department and develop a deep understanding of its dynamics and opportunities
Develop and execute strategies to grow and sustain an impactful counselling function
Grow the function across all zones nationally
Build and evangelise digitisation of processes for seamless functioning of the team and counselling system in the organisation
Innovate and experiment new methodologies for mental wellbeing
’
s of students
Move the department towards a proactive approach to mental health
Work closely with and influence senior stakeholders in the organisation
Monitor and keep up with regulatory and compliance requirement at all times
Skills & Competencies
15+ years of relevant experience managing large teams/ department
Background/ education in psychology/ counselling is highly preferred
People management and leadership
Process driven, data oriented and excellent customer orientation
Ability to influence decisions and execution at an organisation as well as functional level
Excellent communication and rapport building skills
Open to travel across the country
Comfortable with communicating in Hindi if needed