Digital Delivery Manager (AI & Automation) Remote – India | 4‑hour daily overlap with Eastern Time (US/Canada) Timings: 3 pm to 12 am IST Role Summary We’re seeking an operations champion who lives for process, precision, and scale. You'll own operational excellence across Inspiration Digital’s marketing and technology engagements—building repeatable systems, fine‑tuning vendor workflows, and injecting AI/automation into every phase so projects land faster, cleaner, and more profitably. Key Responsibilities Area What You’ll Do Onboarding Planning Vendors Lead discovery calls, craft client briefs & ClickUp workspaces, draft SOPs. Create execution roadmaps, slice work for vendors, lock budgets & milestones. Source, brief, and manage partners; enforce SLAs; resolve issues early. Automation Campaigns Reporting Deploy GPT prompts, GoHighLevel & ClickUp automations; document playbooks. Oversee cold email, LinkedIn lead generation, and the founder’s brand personality management. Weekly KPI dashboards & review calls; surface upsell opportunities. Required Skills & Experience ● Must‑Have: ● 5–7 yrs managing digital/web & digital marketing projects ● Specifically, knowledge of LinkedIn as a platform ● Success with US/Canadian B2B clients ● Fluent, polished English; prior client handling experience ● CRM know‑how (HubSpot or GoHighLevel) ● Hands‑on: ChatGPT/custom GPTs, GoHighLevel, ClickUp, Zapier/Make ● Nice‑to‑Have: ● Agile/Scrum certification ● Basic HTML/CSS or GA4 ● Marketo/Klaviyo experience ● Basic design (Figma/Canva) Culture & Perks We are here to do great work, but also help our teams build a better life. Come, be a part of our ‘holistic growth program’ that combines educational growth with fitness and investment planning assistance from our office. And if you intend to become a larger part of the growth story, you are also entitled to ownership in the business via Stock Appreciation Rights (SARs). Some key highlights: ● Flat hierarchy, remote teams, focused on growing together ● Full ownership & transparency: you run the show, we clear roadblocks. ● Global exposure, gender‑diverse team (US, Canada, India) ● Investment planning support to help you become financially sustainable ● Fitness and well-being stipend ● Annual learning allowance for upskilling & growth ● Virtual events & off‑sites to celebrate milestones Success Metrics KPI Target On‑time/on‑scope delivery Vendor NPS ≥ 95 % ≥ 8 / 10 AI/automation time savings Client NPS ≥ 20 % per quarter ≥ 4.5 / 5 Compensation & Benefits Component Details Fixed CTC Performance Bonus Stock Appreciation Rights ₹10 – 12 lakh p.a. Up to 10-15% of fixed (KPI‑linked) Eligibility after 12 months Learning Allowance Equipment Interview Process ₹25k annually for AI/ops upskilling Modern laptop & basic workspace setup provided 1. Screening Call (30 min) – communication & US‑client fit 2. Technical/Case (90 min) – ClickUp board + live AI prompt task 3. Culture & Comp (45-60 mins) – behavioural deep‑dive, growth path 4. Finalization discussion (30-60 mins) Passing composite score: ≥ 75 %