Servicenow Technical Consultant | Codersbrain
full-time
Posted on May 3, 2025
Job Description
- Functional knowledge of CSM or ITSM module of ServiceNow.
- Understanding in ServiceNow development, implementation & integration with hands-on knowledge in JavaScript, UI policies, UI action, work flow, business rule, client script, Script Includes, Business Rules and ACL.
- Hands on experience with ServiceNow CSM or ITSM, and Service Portal
- 6 - 7 years of hands-on experience with ServiceNow in Developer or Support role (Incident, Problem, Change management or Customer Service Management)
- Solid knowledge of CSM module or ITSM
- Past experience with instance upgrade and patching
- Experience with SOAP, RESTful API, scripting with ServiceNow
- Have worked on multiple integrations of ServiceNow-Monitoring Tools
- Experience in Agent workspace and Virtual agent
- Able to identify system deficiencies and recommends solutions continual service improvements
- Functional understanding of Open Frame / CTI technology, NOW Experience UI Framework, JMS integrations, internationalization (i18n)
- Basic understanding of ServiceNow Machine Learning and Predictive Intelligence capabilities, MID Server