City Head (Sales Growth & Operations)

Company Overview

ParkSmart is a fast-growing, full-stack IoT and SaaS-based parking tech company. We develop in-house hardware and software solutions (including ANPR access control, smart boom barriers, POS devices, and digital valet systems) to revolutionize parking management. Trusted by over 1,000 leading companies, airports, residential societies, and commercial malls, ParkSmart optimizes space, cuts manual leakage, and provides seamless entry and exit experiences for thousands of vehicles daily.

Job Summary

As the City Head, you will act as the CEO of your designated city. You will own the entire Profit & Loss (P&L), driving aggressive B2B market expansion while ensuring flawless deployment and operational excellence of our IoT hardware and software ecosystem across the region. You will lead cross-functional local teams across enterprise sales, client onboarding, and technical field operations.

Responsibilities

• P&L Ownership & Market Expansion (Sales & Growth)

  • Identify, pitch, and close high-value B2B and enterprise accounts including commercial malls, tech parks/corporates, airports, hospitals, and large residential societies (RWA).
  • Formulate localized pricing strategies and market penetration plans to outperform regional competitors.
  • Build a robust pipeline for diversified offerings: ParkSmart Valet services, FASTag integrations, and standalone ground parking digitization.

• Service Delivery & IoT Infrastructure Operations

  • Oversee the seamless end-to-end installation and commissioning of ParkSmart’s hardware at client sites.
  • Collaborate with central product and engineering teams to ensure local software configurations run with maximum uptime.
  • Manage local vendor relationships for hardware procurement, cabling, structural installations, and field maintenance.

• Key Account Management & Retention

  • Act as the primary escalation point for key enterprise accounts in the region, ensuring an elite level of client satisfaction.
  • Monitor client health metrics, ensuring parking operators utilize the POS web dashboards efficiently to track occupancy and eliminate revenue leakage.
  • Identify cross-selling and up-selling opportunities within existing client portfolios.

• Team Leadership & Stakeholder Management

  • Recruit, mentor, and lead a high-performing city team consisting of Business Development Executives, Key Account Managers, and Field Technical Engineers.
  • Liaise and build strategic partnerships with local municipal corporations, urban development authorities, and commercial real estate developers.

Qualifications

• Experience: Significant years of business development or operations management experience, preferably with 3+ years in a leadership/city-head capacity.
• Industry Background: Prior experience in high-growth startups within IoT, PropTech, SaaS, Mobility/Logistics, or B2B Enterprise Sales.
• P&L Expertise: Proven track record of managing a regional P&L, meeting aggressive revenue targets, and containing operational costs.
• Technical Comfort: Strong understanding of deploying integrated tech products; comfortable discussing hardware-software integrations, APIs, and dashboard reporting.
• Key Competencies & Soft Skills:
  • Data-Driven Decision Making: Comfort using data analytics to track team KPIs, asset uptimes, and client revenue leakages.
  • Elite Communication: Ability to negotiate with high-level stakeholders while effectively communicating with ground-level teams.

Preferred Skills

• Familiarity with cloud-based software solutions for business operations.
• Prior experience in managing large-scale service deployments within urban settings.

Experience

• Minimum of 3-5 years of relevant experience in leadership roles, with a focus on business development within technology sectors.

Environment

This role typically requires working in a hybrid environment, with both in-office and field visits to client locations, necessitating interactions with various stakeholders across different levels.

Salary

Salary details are not specified.

Growth Opportunities

Potential for advancement within ParkSmart, as the company continues to expand in the IoT and SaaS sectors.

Benefits

Benefits details are not specified.