Director, Cloud Transformation (India)

Company Overview

The Company focuses on the value of human connection to design, build, and deliver high-tech, high-touch customer experiences powered by next-gen digital solutions. With almost 75,000 team members and delivery centers across 30 countries in Africa, Asia, North and Central America, and Europe, We empower customer experience innovation through digital enablement, spirited teamwork, agile thinking, and a caring culture that puts customers first. The company's solutions cover customer experience, content moderation, digital transformation, IT lifecycle, advisory and digital consulting, risk management, and back-office support. Fueling any stage of company growth,

Job Summary

We are seeking an exceptional Practice Director to lead and scale our Cloud Transformation consulting practice. This is a senior leadership role responsible for driving strategic growth, client value, team development, and operational excellence across our portfolio of cloud modernization and migration engagements. You will be accountable for shaping our delivery quality, fostering technical innovation, defining go-to-market strategy, and partnering closely with clients and cross-functional leaders to solve complex business challenges through cloud-native solutions, DevOps, and agile methodologies.

Responsibilities

• Practice Leadership:

  • Own and evolve the vision, strategy, and execution roadmap for the Cloud Transformation consulting practice.
  • Build and scale a high-performing, cross-functional team of Cloud Architects, DevOps Engineers, Site Reliability Engineers (SREs), and domain experts.
  • Foster a culture of innovation, agility, and measurable impact.

• Solution & Delivery Excellence:

  • Oversee end-to-end delivery of complex, multi-region cloud migration and transformation engagements across various industries.
  • Define and enforce best practices, reusable accelerators, and technical standards for cloud architecture and delivery.
  • Serve as an executive sponsor and advisor for high-profile clients and projects.

• Growth & Go-to-Market Enablement:

  • Partner with Sales, Marketing, and Strategy teams to define offerings, build pipelines, and close deals.
  • Position the practice as a thought leader through white papers, events, and client workshops on cloud best practices.
  • Develop new service offerings aligned to market needs (e.g., Hybrid Cloud solutions, FinOps, Cloud Security, and containerization).

• Operational & Financial Management:

  • Own practice-level P&L, forecasting, utilization, margin, and staffing plans.
  • Build partnerships with technology providers and cloud platform vendors (e.g., AWS, Azure, GCP).
  • Drive continuous improvement in delivery velocity, quality, and customer satisfaction.

• Partnership Management:

  • Establish relationships with Hyperscalers including practice work, joint offerings creation, and delivery enablement.

Qualifications

• Experience:

  • 18+ years of relevant experience in a leadership role within a top consulting firm or enterprise environment, focusing on cloud transformation and digital consulting.
  • Proven expertise in designing, building, and leading large-scale cloud platforms and migration projects, including experience with multi-cloud and hybrid environments.
  • In-depth knowledge and experience in the implementation of DevOps, Continuous Integration/Continuous Delivery (CI/CD), and IT automation at an enterprise level.
  • Successful track record of delivering large-scale cloud projects in complex, global environments.
  • Strong client engagement and relationship management skills, with experience advising C-level stakeholders on cloud strategies.

• Education:

  • Relevant Bachelor’s or Master’s degree in Computer Science, Information Technology, Engineering, or a related field.

Preferred Skills

• Demonstrated ability to inspire and lead diverse teams, driving high performance and results.
• Strong business acumen with experience in managing P&L and driving profitable growth in a consulting environment.
• Deep understanding of microservices architecture, serverless functions, and containerization.

Experience

• A minimum of 18 years of relevant experience in cloud transformation and digital consulting within a consulting firm or enterprise environment.

Environment

• This position can be based out of Delhi-NCR, India. The work setting is primarily office-based with options for hybrid working arrangements.