General Manager – Talent Acquisition

Company Overview

Porter is a logistics and tech-enabled services company on a mission to move a billion dreams by building the most trusted, efficient, and seamless logistics platform in India. Founded in 2014, Porter aims to transform intra-city logistics through technology. As a late-stage startup, it serves millions of users across 21+ cities and is backed by marquee investors such as Tiger Global, Lightrock, and Peak XV. The company is focused on user obsession, ownership, and collaboration, creating an environment where individuals can thrive by taking bold bets and building with empathy.

Job Summary

The General Manager – Talent Acquisition will lead scalable, data-driven, and sustainable hiring across Sales, Support, and Technology teams. This role is pivotal in optimizing hiring processes, leveraging contract-based workforce strategies, and ensuring an analytics-driven approach to talent decisions. The GM will drive the end-to-end hiring strategy, implement best-in-class hiring practices, and support Porter's hypergrowth and operational excellence objectives.

Responsibilities

• Strategic Talent Acquisition & Hiring Excellence

  • Design and implement a scalable talent acquisition strategy aligned with business objectives.
  • Optimize contractual hiring models for Sales and Support teams, ensuring flexibility and cost efficiency.
  • Establish structured hiring frameworks for Technology teams, balancing speed and quality of hires.
  • Enhance Porter’s employer brand, positioning it as a top choice for talent in the logistics-tech space.

• Data-Driven Workforce Planning & Analytics

  • Develop real-time hiring dashboards to track cost-per-hire, time-to-fill, and hiring quality.
  • Utilize predictive analytics to forecast workforce demands and hiring needs.
  • Ensure data-backed decision-making in sourcing, screening, and talent pipelining.

• Process Automation & Recruitment Optimization

  • Standardize structured interview processes and competency assessment frameworks for bias-free, quality hiring.
  • Implement continuous process improvements to optimize recruiter bandwidth and efficiency.

• Contract & Alternative Workforce Strategies

  • Build and execute a scalable contract workforce strategy for Sales and Support teams.
  • Develop partnerships with staffing agencies, third-party vendors, and gig workforce platforms.
  • Ensure compliance with labor laws, contract regulations, and workforce governance.

• Business Partnership & Leadership Collaboration

  • Collaborate with Sales, Operations, and Tech leadership to align Talent Acquisition with business growth and expansion plans.
  • Partner with HR Business Partners and finance teams to ensure cost-effective hiring and headcount planning.
  • Establish strong vendor management and campus hiring strategies for long-term talent pipelines.

• Candidate Experience & Employer Branding

  • Drive seamless and high-touch candidate experiences, ensuring high offer acceptance rates.
  • Strengthen Porter's employer brand through talent marketing, social media, and employee advocacy.
  • Implement strategies to improve new hire retention and productivity post-onboarding.

Qualifications

• 10-12 years of talent acquisition experience, with at least 3 years in a leadership role.
• Proven track record of scaling hiring operations in a high-growth, fast-paced startup.
• Expertise in data analytics, workforce planning, and recruitment automation.
• Experience in contract and gig workforce hiring for Sales and Support teams.
• Hands-on experience with Applicant Tracking Systems (ATS), AI-driven hiring tools, and recruitment Customer Relationship Management (CRM) systems.

Preferred Skills

• High-volume hiring and workforce planning skills.
• Metrics-driven decision-making capabilities.
• Strong contract and gig workforce management knowledge.
• Familiarity with process automation and recruitment technologies.
• Excellent stakeholder management and business alignment skills.
• Experience in enhancing employer branding and candidate experience strategies.

Experience

• A minimum of 10 years of relevant experience in talent acquisition, with a focus on leading teams within a fast-paced startup context.

Environment

• The role will be based in** Bengaluru, India**, supporting a hybrid work environment that emphasizes collaboration and innovation among team members.

Salary

• Salary details are not specified.

Growth Opportunities

• This role offers the potential to influence Porter's workforce strategy nationally, providing opportunities for career advancement within a market-leading logistics-tech company.

Benefits

• Competitive compensation, Employee Stock Ownership Plans (ESOPs), and career growth opportunities are offered.