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Looking for a Senior Key Accounts Manager – E-commerce to drive marketplace growth and profitability for a fast-growing consumer brand.
The role will involve end-to-end ownership of key marketplace accounts, with a strong focus on sales growth, P&L management, account strategy, performance marketing and operational execution. The ideal candidate should combine strong commercial acumen with a data-driven approach to building and scaling a profitable e-commerce business.
P&L and Business Growth: Own marketplace P&L, including sales, gross profit and contribution margins, while driving sustainable and profitable growth.
Account Management: Develop and manage relationships with key marketplace partners, including business planning, negotiations, promotions and visibility initiatives.
Marketplace Strategy: Build and execute growth strategies across categories and SKUs, focusing on assortment, pricing, promotions and new product launches.
Performance Marketing: Lead marketplace advertising campaigns across Sponsored Products, Sponsored Brands, Sponsored Display and other relevant ad formats.
Marketing Efficiency: Optimise ROAS, ACOS/TACOS, traffic, conversion rates and organic sales to improve overall account performance.
Inventory and Forecasting: Own sales forecasting, inventory planning and product availability in collaboration with supply chain and operations teams.
Business Analytics: Analyse SKU-level, category-level and account-level performance to identify growth opportunities and implement corrective actions.
Competition Tracking: Monitor competitor pricing, promotions, product assortment and rankings to identify opportunities and strengthen marketplace positioning.
Cross-functional Collaboration: Work closely with Marketing, Finance, Supply Chain, Product and Operations teams to ensure seamless execution of business plans.
6–10 years of experience in E-commerce, Marketplace Management or Key Account Management, with strong hands-on experience managing Amazon.
Proven track record of owning sales targets, managing P&L and driving profitable business growth.
Strong understanding of Amazon Ads, the Seller/Vendor ecosystem, pricing strategies and promotional planning.
Experience managing marketplace performance metrics, including ROAS, ACOS/TACOS, traffic and conversion.
Strong analytical and commercial acumen, with the ability to translate data into actionable business strategies.
Excellent negotiation, stakeholder management and execution skills.
Experience in FMCG, D2C, consumer brands or high-growth businesses is preferred.