Job Description
<p class="MsoBodyText" style="margin-top:11px; margin-right:33px; margin-left:51px; text-align:justify; text-indent:-4.1pt"><span style="font-size:10.5pt"><span style="line-height:111%"><span style="font-family:Calibri,sans-serif"><b><span style="font-size:11.0pt"><span style="line-height:111%">Role Summary:</span></span></b></span></span></span></p>
<p class="MsoBodyText" style="margin-top:11px; margin-right:33px; margin-left:48px; text-align:justify; text-indent:0cm"><span style="font-size:10.5pt"><span style="line-height:111%"><span style="font-family:Calibri,sans-serif"><span style="font-size:11.0pt"><span style="line-height:111%">We are looking for a dynamic and results-driven Key Account Manager to oversee and grow our presence Quick Commerce platforms (e.g., Blinkit, Swiggy Instamart, Zepto). The role involves managing platform relationships, optimizing performance, driving sales growth, and ensuring smooth execution of all operations.</span></span></span></span></span></p>
<p style="text-indent:-18pt; margin-top:2px; margin-left:51px"><span style="font-size:11pt"><span style="line-height:116%"><span style="font-family:Calibri,sans-serif"><b>Key Responsibilities: </b></span></span></span></p>
<p style="text-indent:-18pt; margin-top:2px; margin-left:51px"><span style="font-size:11pt"><span style="line-height:116%"><span style="font-family:Calibri,sans-serif"><b>Account Management: </b></span></span></span></p>
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<li style="margin-top:2px"><span style="font-size:11pt"><span style="line-height:116%"><span style="font-family:Calibri,sans-serif">Manage the day-to-day operations and hold the relationships with the platform POCs to ensure smooth business working. </span></span></span></li>
<li style="margin-top:2px"><span style="font-size:11pt"><span style="line-height:116%"><span style="font-family:Calibri,sans-serif">Build and maintain strong relationships with category managers and key stakeholders across platforms. </span></span></span></li>
<li style="margin-top:2px"><span style="font-size:11pt"><span style="line-height:116%"><span style="font-family:Calibri,sans-serif">Negotiate margins, marketing spends, and promotional budgets to maximize ROI. </span></span></span></li>
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<p style="text-indent:36.0pt"><span style="font-size:11pt"><span style="line-height:116%"><span style="font-family:Calibri,sans-serif"><b>Operations & Execution: </b></span></span></span></p>
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<li style="margin-top:2px"><span style="font-size:11pt"><span style="line-height:116%"><span style="font-family:Calibri,sans-serif">Coordinate with supply chain and logistics teams to ensure timely order fulfilment and optimal inventory levels on platforms. </span></span></span></li>
<li style="margin-top:2px"><span style="font-size:11pt"><span style="line-height:116%"><span style="font-family:Calibri,sans-serif">Monitor and resolve operational issues, including stockouts, pricing discrepancies, and platform penalties. </span></span></span></li>
<li style="margin-top:2px"><span style="font-size:11pt"><span style="line-height:116%"><span style="font-family:Calibri,sans-serif">Collaborate with the marketing team to create platform-specific promotional assets. </span></span></span></li>
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<li style="margin-top:2px">Reporting <span style="font-size:11pt"><span style="line-height:116%"><span style="font-family:Calibri,sans-serif"><b>& Analytics: </b></span></span></span>
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<li style="margin-top:2px"><span style="font-size:11pt"><span style="line-height:116%"><span style="font-family:Calibri,sans-serif">Track and analyze platform sales performance, promotions, and ad campaigns. </span></span></span></li>
<li style="margin-top:2px"><span style="font-size:11pt"><span style="line-height:116%"><span style="font-family:Calibri,sans-serif">Prepare regular performance reports with actionable insights for management. </span></span></span></li>
<li style="margin-top:2px"><span style="font-size:11pt"><span style="line-height:116%"><span style="font-family:Calibri,sans-serif">Use platform dashboards to assess campaign effectiveness and identify optimization opportunities. </span></span></span></li>
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<li style="margin-top:2px" value="31429320707056"><span style="font-size:11pt"><span style="line-height:116%"><span style="font-family:Calibri,sans-serif"><b>Collaboration: </b></span></span></span></li>
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<li style="margin-top:2px"><span style="font-size:11pt"><span style="line-height:116%"><span style="font-family:Calibri,sans-serif">Work with internal teams (marketing, supply chain, finance) to ensure alignment on platform strategies. </span></span></span></li>
<li style="margin-top:2px"><span style="font-size:11pt"><span style="line-height:116%"><span style="font-family:Calibri,sans-serif">Coordinate with distributors and warehouses for smooth operations on platforms. </span></span></span></li>
<li style="margin-top:2px"><span style="font-size:11pt"><span style="line-height:116%"><span style="font-family:Calibri,sans-serif">Manage campaigns for new product launches on e-commerce and quick commerce channels. </span></span></span></li>
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<p cke-list-id="2" cke-list-level="2" style="text-indent:-18pt; margin-top:2px; margin-left:51px"><span style="font-size:10.5pt"><span style="font-family:Calibri,sans-serif"><span style="text-decoration:underline"><span lang="EN-US" style="font-size:11.0pt"><span style="text-decoration:none"><span style="text-underline:none">Desired Candidate<span style="letter-spacing:-.1pt"> Profile:</span></span></span></span></span></span></span></p>
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<li><span style="font-size:10.5pt"><span style="font-family:Calibri,sans-serif"><span style="text-decoration:underline"><span lang="EN-US" style="font-size:11.0pt"><span style="font-weight:normal"><span style="text-decoration:none"><span style="text-underline:none">4-<span style="letter-spacing:-.2pt"> 8</span> years<span style="letter-spacing:-.45pt">’</span> experience of strategically managing Quick Commerce marketplace <span style="letter-spacing:-.1pt">activity.</span></span></span></span></span></span></span></span></li>
<li><span style="font-size:10.5pt"><span style="font-family:Calibri,sans-serif"><span style="text-decoration:underline"><span style="font-size:11.0pt"><span style="font-weight:normal"><span style="text-decoration:none"><span style="text-underline:none">Proficiency in platform dashboards (Zepto, Blinkit Vendor Panel, etc.) and MS Excel/Google Sheets </span></span></span></span></span></span></span></li>
<li><span style="font-size:10.5pt"><span style="font-family:Calibri,sans-serif"><span style="text-decoration:underline"><span lang="EN-US" style="font-size:11.0pt"><span style="font-weight:normal"><span style="text-decoration:none"><span style="text-underline:none">Demonstrated confidence in a partner-facing <span style="letter-spacing:-.2pt">role.</span></span></span></span></span></span></span></span></li>
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