Assistant Manager, IT

Company Overview

Shubham Pharmachem Pvt. Ltd. is a 30-year, family-run pharmaceutical trading company supplying high-quality Active Pharmaceutical Ingredients (APIs), intermediates, excipients, nutraceuticals, and related products to leading global partners. With a strong international footprint and deep industry relationships, we continue to expand our presence across key regulated and semi-regulated markets.

Job Summary

The Assistant Manager – IT will support the planning, execution, and optimization of IT operations across the organization. This role requires a creative, innovative, and collaborative professional with strong technical capabilities and hands-on experience in modern IT tools, contributing to digital transformation, process automation, and system improvement initiatives within the company.

Responsibilities

• Manage day-to-day IT operations, including system maintenance, troubleshooting, and technical support.
• Oversee hardware, software, networks, and IT assets to ensure seamless functioning.
• Implement and monitor IT security measures, data backup, and system integrity.
• Explore and adopt emerging technologies, AI tools, and digital solutions to improve productivity.
• Lead small-scale automation projects using AI/ML tools, low-code/no-code solutions, or workflow automation platforms.
• Support the implementation, upgrades, and maintenance of business applications like ERP, CRM, and HRMS.
• Work closely with cross-functional teams to understand IT needs and deliver creative technical solutions.
• Maintain accurate documentation of IT processes, system configurations, and support activities.

Qualifications

• Bachelor’s degree in IT, Computer Science, Engineering, or a related field (mandatory).
• A Master's in Computer Applications (MCA) or an MBA in IT or relevant specialization (preferred but not mandatory).
• 3–6 years of experience in IT operations, support, system management, or digital transformation roles.
• Strong problem-solving, analytical, and communication skills.
• Ability to manage multiple tasks and meet deadlines effectively.
• Strong knowledge of IT infrastructure, networking, system administration, cloud platforms, and cybersecurity basics.
• Hands-on experience with AI tools, automation platforms, modern collaboration tools, and recent tech innovations.
• Familiarity with enterprise applications like ERP, CRM, and HRMS.

Preferred Skills

• Understanding of scripting or basic programming.
• Ability to work seamlessly with internal teams and external partners.
• Creative mindset to propose new ideas and tech solutions.

Experience

• 3–6 years of experience in relevant IT roles, with a focus on operations and digital transformation.

Environment

• The role is based in Andheri (W), Mumbai and involves fixed office hours that align with the company’s operational schedule. The candidate will work alongside a small team and report directly to the IT Manager/Head – IT.

Salary

• Salary details are mentioned as "compensation as per industrial standards," specific figures not provided.

Growth Opportunities

• Opportunity to lead international markets, contributing to global exposure and impact within the pharmaceutical industry.

Benefits

• Performance-based benefits and the chance to be part of a reputable company with a legacy in the pharmaceutical sector.