AWS Support Specialist

Company Overview

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Job Summary

The AWS Support Specialist will be responsible for providing expert support and troubleshooting for AWS services, ensuring optimal performance and reliability of cloud infrastructure. This role is crucial in maintaining high availability and performance, thereby contributing to the organization’s goals of delivering exceptional cloud services.

Responsibilities

• Provide technical support for AWS services, including EC2, S3, RDS, and Lambda.
• Troubleshoot and resolve issues related to AWS infrastructure and services.
• Collaborate with cross-functional teams to implement best practices and improve cloud architecture.
• Assist in the migration of applications to AWS cloud services.
• Monitor and enhance the performance of cloud resources and services.
• Document processes, procedures, and solutions for knowledge sharing.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of experience in AWS support or cloud services.
• Strong understanding of AWS services and architecture.
• Proficiency in scripting or programming languages (e.g., Python, Bash).
• Experience with cloud security best practices and compliance.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.

Preferred Skills

• AWS certifications (e.g., AWS Certified Solutions Architect, AWS Certified Developer).
• Familiarity with DevOps practices and tools (e.g., Docker, Kubernetes).
• Experience with monitoring and automation tools (e.g., CloudWatch, Terraform).

Experience

• A minimum of 5 years of experience in supporting AWS environments.

Environment

Not specified

Salary

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Growth Opportunities

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Benefits

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