Process Design and System automation
 Devise change strategies and implement change
 Execution of projects planned, including final release
 Navigating complexities of multiple home-grown and disparate systems (core and non-core)
 Change management- obtaining buy-in and driving adoption from functional users
 Conduct requirement gathering, GAP analysis, Process study and Process re-engineering
 Oversee documentation and validation of functional specifications defined on the basis of business needs
 Handhold the testing team during various phases of testing and represent end-users in the UAT phase
Stakeholder management
 Engage with multiple functional teams to obtain buy-in for requirements identified and to drive functional ownership
through implementation
 Running workshops with all impacted systems and users and driving them to one final delivery
 Regulatory, legal, compliance and fraud prevention- For validating the applicability of certain solutions developed
 Other IT teams: To ensure timely resolution of issues and support for project completion as required
Project Management
 Anticipate business requirements of stakeholders to ensure efficiency and scalability of the fast-growing business
 Measure and monitor benefits of implemented projects on a periodic basis
 Create project plans in consultation with reporting manager, establish objectives and outcomes, and seek requisite
approvals for driving them from relevant stakeholders
 Conduct discussions with all the identified stakeholders to map the responsibilities of various team members and
timelines of delivery
Operational reviews
 Define timelines, measures for completion of projects undertaken, track the progress and status against timelines and
develop action plans in case of deviations
 Maintain a risk and issue register and highlight issues/ risks/ deviations to reporting manager or functional owners, for
corrective actions and manage project delivery efficiently to ensure timely delivery of projects
Team development
 Conduct knowledge transfer/ training for team members, on relevant technologies/ platforms/ domain skills
 Identify and create development opportunities for team members to enhance functional knowledge
Educational Qualification :
Graduate / MBA
Certifications in Project Management- optional
Competencies (Knowledge & Skills) :
1. Demonstrate deep knowledge and experience around the Insurance Domain
2. Project management / Good Knowledge of SDLC cycle
3. Analytical Problem Solving capabilities
4. Knowledge on IT application architecture and new age solutions
Work Experience
▪ Overall 12-15 years of experience
▪ In-depth experience in IT transformation and project management
▪ Experience in system integration
▪ Preferable experience in BFSI industry (Insurance)
▪ Experience in team management