Technical Documentation Engineer / Developer Relations

Company Overview

Company information not provided.

Job Summary

We're seeking a technical professional who can bridge the gap between our engineering team and enterprise customers. You'll create comprehensive technical documentation, integration guides, and customer-facing collaterals while staying hands-on with our platform technologies.

Responsibilities

• Create comprehensive technical documentation for cloud integrations and deployments.
• Research and document cloud provider capabilities, limitations, and best practices.
• Develop customer-facing integration guides, API documentation, and deployment templates.
• Work hands-on with our platform to understand technical implementation details.
• Create collaterals for sales and customer success teams.
• Collaborate with engineering teams to document new features and capabilities.
• Develop video tutorials, technical blog posts, and knowledge base content.
• Support customer onboarding with technical guidance and troubleshooting.
• Maintain up-to-date documentation for multiple cloud providers (Azure, OCI, AWS, GCP).

Qualifications

• 3+ years of technical writing, developer relations, or solutions engineering experience.
• Strong technical background with the ability to understand complex distributed systems.
• Experience with cloud platforms (Azure, AWS, GCP, OCI) and their documentation.
• Proficiency in creating technical content (documentation, tutorials, guides).
• Understanding of enterprise software, APIs, and integration patterns.
• Experience with developer tools, SDKs, and API documentation.
• Strong communication skills and ability to explain complex technical concepts.
• B2B enterprise software experience preferred.

Preferred Skills

• Hands-on development experience with cloud platforms or virtualization.
• Experience with Virtual Desktop Infrastructure (VDI), remote desktop, or enterprise infrastructure.
• Video creation, technical presentation, or conference speaking experience.
• Understanding of Kubernetes, containers, and cloud-native technologies.
• Previous developer relations or technical evangelism roles.

Experience

• Minimum of 3 years in a relevant technical role.

Environment

• Location: Bengaluru (In-office preferred).

Salary

Salary information not provided.

Growth Opportunities

Career advancement opportunities not specified.

Benefits

Benefits information not provided.