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Retail Head - Omnichannel | Scrabble & Jigsaw

full-time
Posted on 06-07-2026

Job Description

Retail Head

Company Overview

Duroflex is a prominent player in the mattress and sleep solutions industry, known for its quality products and customer-focused approach. The company fosters a culture of innovation, sustainability, and excellence in service.

Job Summary

The Retail Head will be responsible for leading and managing all retail operations for Duroflex. This role is crucial for driving sales performance, enhancing customer experience, and increasing market share. The Retail Head will work closely with various teams to ensure that the retail strategy aligns with overarching business goals.

Responsibilities

  • Develop and implement retail strategies to enhance sales and customer engagement.
  • Manage the day-to-day operations of retail stores, ensuring compliance with company policies and standards.
  • Lead and motivate a team of retail staff to achieve sales targets and deliver excellent customer service.
  • Analyze sales and market trends to make informed decisions regarding inventory, promotions, and product offerings.
  • Collaborate with marketing and product development teams to launch new products and campaigns effectively.
  • Monitor and manage budgets, sales forecasts, and financial performance.

Qualifications

  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • Proven experience in retail management or a similar leadership role, preferably in the consumer goods or furniture industry.
  • Strong understanding of retail operations, sales strategies, and customer service principles.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to analyze data and market trends to inform decision-making.
  • Proficient in Microsoft Office Suite and retail management software.

Preferred Skills

  • Experience with e-commerce platforms and digital marketing strategies.
  • Familiarity with supply chain management and inventory control.

Experience

Minimum of 5 years of experience in retail management, with a proven track record of driving sales growth.

Environment

The position will be based in a dynamic retail environment, with some travel required to various store locations. Hybrid working arrangements may be considered depending on operational needs.

Salary

Salary details are not specified.

Growth Opportunities

Opportunities for advancement include potential roles in senior management or strategic development within the company.

Benefits

Benefits offered may include health insurance, paid leave, employee discounts, and retirement plans. Specifics may be discussed during the interview process.

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