Deputy Manager – Network Support

Job Summary

The Deputy Manager – Network Support will be responsible for overseeing network operations and leading a dedicated team. The role requires extensive experience and adaptability to ensure efficient management of network support functions while contributing to the company’s strategic goals.

Responsibilities

• Lead and manage network support operations to ensure seamless connectivity and optimal performance.
• Supervise a team, providing guidance and support to enhance team productivity and morale.
• Develop and implement strategies to improve network reliability and service quality.
• Troubleshoot complex network issues and provide escalated support as required.
• Coordinate with other departments to ensure network objectives align with overall company goals.
• Ensure compliance with industry standards and company policies regarding network operations.

Qualifications

• A minimum of 10 to 12+ years of experience in network support and operations.
• Proven leadership and team management skills.
• Strong problem-solving abilities in a network environment.
• Excellent communication and interpersonal skills.
• Familiarity with networking technologies and protocols.
• Relevant certifications (e.g., Cisco Certified Network Professional, CompTIA Network+) preferred.
• Bachelor’s degree in Computer Science, Information Technology, or a related field.

Preferred Skills

• Experience with project management and team motivation.
• Understanding of cybersecurity principles and best practices.
• Knowledge of cloud networking solutions and virtualization technologies.

Experience

• Minimum of 10 to 12+ years in network operations and support roles.
• Experience in a team leadership position.

Environment

• Work Location: Remote
• Standard remote working conditions apply, including a reliable internet connection and a home office setup.

Salary

(No salary information provided.)

Growth Opportunities

(Potential growth opportunities within the company are not specified.)

Benefits

(No benefits information provided.)