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Assistant Manager- Digital Media | Scrabble

Posted on October 20, 2025

Job Description

<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,&quot;sans-serif&quot;"><b>Key Responsibilities</b></span></span></span></p> <p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,&quot;sans-serif&quot;"><b>1. Digital Campaign Execution</b></span></span></span></p> <ul> <li style="margin-bottom:11px"><span style="font-size:11pt"><span style="tab-stops:list .5in"><span style="line-height:107%"><span style="font-family:Calibri,&quot;sans-serif&quot;">Assist in planning and execution of paid media campaigns across Google, Meta, YouTube, programmatic, and affiliate platforms.</span></span></span></span></li> <li style="margin-bottom:11px"><span style="font-size:11pt"><span style="tab-stops:list .5in"><span style="line-height:107%"><span style="font-family:Calibri,&quot;sans-serif&quot;">Work closely with the Senior Manager and media agency to manage daily budgets, pacing, and optimisations.</span></span></span></span></li> <li style="margin-bottom:11px"><span style="font-size:11pt"><span style="tab-stops:list .5in"><span style="line-height:107%"><span style="font-family:Calibri,&quot;sans-serif&quot;">Support in setting up campaigns, audiences, UTM tagging, and conversion tracking.</span></span></span></span></li> </ul> <p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,&quot;sans-serif&quot;"><b>2. Performance Monitoring &amp; Optimisation</b></span></span></span></p> <ul> <li style="margin-bottom:11px"><span style="font-size:11pt"><span style="tab-stops:list .5in"><span style="line-height:107%"><span style="font-family:Calibri,&quot;sans-serif&quot;">Track key campaign metrics (CTR, CVR, CPL, CPA, ROAS) and prepare weekly/monthly reports.</span></span></span></span></li> <li style="margin-bottom:11px"><span style="font-size:11pt"><span style="tab-stops:list .5in"><span style="line-height:107%"><span style="font-family:Calibri,&quot;sans-serif&quot;">Analyse creative performance and audience insights to recommend improvements.</span></span></span></span></li> <li style="margin-bottom:11px"><span style="font-size:11pt"><span style="tab-stops:list .5in"><span style="line-height:107%"><span style="font-family:Calibri,&quot;sans-serif&quot;">Run A/B tests on ad creatives, landing pages, and targeting to improve results.</span></span></span></span></li> </ul> <p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,&quot;sans-serif&quot;"><b>3. Hyperlocal &amp; Retail Media Support</b></span></span></span></p> <ul> <li style="margin-bottom:11px"><span style="font-size:11pt"><span style="tab-stops:list .5in"><span style="line-height:107%"><span style="font-family:Calibri,&quot;sans-serif&quot;">Execute hyperlocal campaigns for store openings, events, and weekend activations.</span></span></span></span></li> <li style="margin-bottom:11px"><span style="font-size:11pt"><span style="tab-stops:list .5in"><span style="line-height:107%"><span style="font-family:Calibri,&quot;sans-serif&quot;">Manage Google Business Profiles: update offers, photos, posts, and Q&amp;As, ensuring high ranking for &ldquo;near me&rdquo; searches.</span></span></span></span></li> <li style="margin-bottom:11px"><span style="font-size:11pt"><span style="tab-stops:list .5in"><span style="line-height:107%"><span style="font-family:Calibri,&quot;sans-serif&quot;">Monitor call-driving, direction clicks, and store-visit metrics and highlight improvement opportunities.</span></span></span></span></li> </ul> <p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,&quot;sans-serif&quot;"><b>4. Reputation &amp; Review Management</b></span></span></span></p> <ul> <li style="margin-bottom:11px"><span style="font-size:11pt"><span style="tab-stops:list .5in"><span style="line-height:107%"><span style="font-family:Calibri,&quot;sans-serif&quot;">Support post-purchase review generation across GBP and other platforms.</span></span></span></span></li> <li style="margin-bottom:11px"><span style="font-size:11pt"><span style="tab-stops:list .5in"><span style="line-height:107%"><span style="font-family:Calibri,&quot;sans-serif&quot;">Monitor ratings and reviews, flag critical feedback, and ensure timely responses in coordination with the CX team.</span></span></span></span></li> </ul> <p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,&quot;sans-serif&quot;"><b>5. Cross-Functional Collaboration</b></span></span></span></p> <ul> <li style="margin-bottom:11px"><span style="font-size:11pt"><span style="tab-stops:list .5in"><span style="line-height:107%"><span style="font-family:Calibri,&quot;sans-serif&quot;">Work with creative, content, and CRM teams to ensure campaigns align with messaging and lifecycle journeys.</span></span></span></span></li> <li style="margin-bottom:11px"><span style="font-size:11pt"><span style="tab-stops:list .5in"><span style="line-height:107%"><span style="font-family:Calibri,&quot;sans-serif&quot;">Support coordination between internal stakeholders and external agencies.</span></span></span></span></li> <li style="margin-bottom:11px"><span style="font-size:11pt"><span style="tab-stops:list .5in"><span style="line-height:107%"><span style="font-family:Calibri,&quot;sans-serif&quot;">Stay updated on digital trends, ad formats, and new platform betas.</span></span></span></span></li> </ul> <div align="center" style="text-align:center; margin-bottom:11px"> <hr align="center" size="3" width="100%" /></div>
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