Role: Account Manager (Paid Marketing)

Company Industry: Marketing and Advertising

Experience: 5-10 years

Education: Bachelor’s degree or equivalent

Budget : 7 LPA -12 LPA

 

JOB DESCRIPTION:

As an Account Manager, you will be the senior-most account person dedicated to the long-term delivery of work on a group of accounts. You will be partnering with the Art/Creative Directors to identify client needs, develop long-term work plans, determine solutions to client business challenges, and manage client contact. You will have to develop a thorough understanding of our clients and drive customer engagement as you will be responsible for streamlining processes for the entire client lifecycle from on-boarding to churn. Client interaction will be primarily driven by your team. You will be expected to provide guidance to the team and engage with clients during escalations.

 

Key Responsibilities

• Day to day management and successful long-term relationships with different accounts.
• Handling operations and client management
• Managing a team of key account managers.
• End to end project management
• Briefing the creative team, helping in the creation of a concept.
• Facilitating communication between Client Service Operations & other business units to ensure an effective operating environment.
• Focusing on the strategic aspects of maintaining and growing long-term relationships.
• Establishing growth plans for teams and managed accounts
• Strategizing and executing campaigns for clients.
• Identifying prospective clients, establishing strategic partnerships and alliances
• Working with senior management keeping them informed of new developments, service issues and new business opportunities.
• Work with Planners to develop and drive brand strategy
• Ensure client deliverables meet strategy requirements
• Understand client business problems and identify initiatives and resources to provide

 

Preferred Requirements:

• BS/BA/MBA degree
• A minimum of 5-8 years of related experience, preferably in digital marketing or in an advertising agency.
• Experience in social media marketing (organic & paid)
• Leadership and management skills.
• Experience in relationship management, strong verbal and written communications skills