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Collections_US Voice Process_Bengaluru_JL14 | ScaleneWorks INC

full-time
Posted on September 30, 2025

Job Description

Cash Application Level 14 Associate

Company Overview

Company information is not specified.

Job Summary

The Cash Application Level 14 Associate plays a crucial role in the financial operations of the organization by ensuring accurate application of customer payments to outstanding invoices. This role contributes to the overall effectiveness and accuracy of the accounts receivable (AR) ledger, helping maintain financial integrity and supporting various internal teams.

Responsibilities

  • Review and post customer payments from various sources, including bank transfers, lockbox, checks, and credit cards.
  • Match customer payments against invoices using remittance advice or other supporting documents.
  • Handle unapplied and unidentified cash by investigating and resolving discrepancies effectively.
  • Reconcile daily cash postings with bank statements to ensure accuracy in financial reporting.
  • Coordinate with Collections, AR, and Customer Service teams to resolve routine payment issues collaboratively.
  • Process adjustments, write-offs, refunds, and credit/debit memos in accordance with company policy.
  • Monitor and update unapplied cash reports to ensure timely clearance of outstanding payments.
  • Support month-end closing activities, including reconciliations and reporting to ensure accurate financial statements.
  • Ensure compliance with company policies, Sarbanes-Oxley (SOX)/internal controls, and audit requirements.
  • Escalate complex issues to Level 13/12 for resolution when necessary.

Qualifications

  • Strong understanding of cash application processes and accounts receivable management.
  • Proficiency in using ERP systems and financial software for transaction processing.
  • Excellent attention to detail and accuracy in financial calculations.
  • Strong analytical and problem-solving skills to effectively resolve discrepancies.
  • Ability to communicate clearly and professionally with customers and internal teams.
  • Organizational skills to manage multiple tasks and prioritize effectively.
  • Understanding of SOX/internal controls and compliance requirements.
  • A degree in finance, accounting, or a related field (preferred).

Preferred Skills

  • Experience with bank reconciliation processes.
  • Familiarity with auditing processes and financial reporting.
  • Knowledge of customer service principles and practices.

Experience

  • Relevant experience in accounts receivable or cashiering roles preferred but not specified.

Environment

WFO - 5days, US Shift timings, Cab facilities provided & night shift allowance provided

Benefits

night shift allowance provided

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