Senior Executive, Operations

Job Summary

The Senior Executive, Operations role focuses on managing B2B order processing, ideally within a direct-to-consumer (D2C) product company environment. The candidate will contribute to streamlining operational workflows and ensuring efficient order handling. Adaptability and a willingness to learn are key, with familiarity in quick commerce platforms considered advantageous.

Responsibilities

• Manage and execute B2B order processing activities efficiently.
• Collaborate with cross-functional teams to ensure smooth operational workflows.
• Adapt to evolving processes and volume requirements as needed.
• Support operational initiatives led by the Assistant Manager, Operations.
• Participate in continuous improvement efforts to enhance order processing accuracy and speed.
• Communicate effectively with internal stakeholders and external partners.

Qualifications

• 1.5 to 2+ years of relevant experience in B2B order processing, preferably in a D2C product company.
• Strong understanding of order management systems and operational processes.
• Excellent organizational and multitasking skills.
• Effective communication and interpersonal abilities.
• Ability to adapt quickly to changing operational demands.
• Educational background in business, operations, or related fields preferred.

Preferred Skills

• Familiarity with quick commerce platforms such as Zepto or Blinkit.
• Experience working in skincare, FMCG startups, or similar industries.
• Exposure to volume handling in order processing environments.
• Knowledge of operational tools and software used in order management.

Experience

• Minimum of 1.5 to 2+ years in operations with a focus on B2B order processing.
• Near-direct fit experience from companies like Foxtail, Popxo, or skincare/FMCG startups is preferred.

Environment

• Reporting to the Assistant Manager, Operations (Krishika).
• Interview process includes three rounds: two virtual rounds followed by an in-person round.
• Work location and type are not specified; flexibility may be required.

Salary

• Fixed salary range of 6 to 7 LPA (Lakhs Per Annum).