<div>Lead daily operations of fertility clinic. Convert and retain customers in clinics to establish a steady revenue stream. Accountable for clinic revenue, profits and team management.</div> <div>1. Grow annual revenue run rate to ₹5 crores by end of year one</div> <div>a. Convert 90% consultations to product purchase during 1st visit to clinic</div> <div>b. Achieve repeat consultation of 50%</div> <div>2. Achieve EBITDA margin of 30% by 4 months from launch</div> <div>3. Maintain topgrade operations and service delivery</div> <div>a. Hire and manage clinic staff and upkeep of the clinic facilities</div> <div>b. Ensure timely inventory backfill of medicines and other supplies</div> <div>c. Comply with SOP to achieve clinic operations excellence</div> <div>4. Deliver monthly sales &amp; expense reports that are 95% accurate</div> <div>5. Conduct periodic training program for clinic staff</div> <div>6. Create customer centric service-focus culture</div> <div>a. Deliver top-notch customer experience at the waiting area and reception</div> <div>b. Ensure service consistency across 500+ customers visiting every month</div> <div>Candidature requirements</div> <div>● Candidates with experience in healthcare space, especially fertility clinics preferred ● Proven track record in managing exclusive brand outlets (EBO) ● Core skills required - Operations management and service excellence ● Has the knack to take ownership and independently manage clinic operations ● Prior experience in PnL accountability. Thrives in an ambiguous business environment.</div>