<div>Role: Manager &ndash; Accounts Receivables Reports to: Financial Controller Experience: Chartered Accountant with 4+ years of post-qualification experience in customer contracts, credit control, claims and collections, and end-to-end O2C operations &ndash; preferably in FMCG or high-growth CPG environments. Role Objective At The Whole Truth Foods, transparency drives everything we do &mdash; including how we manage our finances. As Manager - Accounts Receivables, you&rsquo;ll be the backbone of our customer financial relationships across Quick Commerce, Platforms, and Offline Retail. You&rsquo;ll drive performance through smart credit governance, clean collections, robust reconciliations, and customer-level profitability. Key Responsibilities 1. Customer Onboarding, Credit, and Contract Management     Define and manage credit policies and exposure limits for each customer based on financial health, performance, and internal risk frameworks. Collaborate with Sales/Legal to ensure customer contracts are in place before customer onboarding Oversee credit evaluation and approval processes for all new customer onboarding. Maintain a repository of signed customer agreements and amendments 2. Team Management &amp; Process Oversight    Lead and mentor the accounts receivables team, setting clear goals and tracking performance. Ensure timely billing, invoicing, and application of receipts across all accounts. Ensure all the billing and recording of transactions on revenue are completed with the cut-off timelines 3. Order-to-Cash (O2C) Process Management    Lead and enable the team to execute end-to-end O2C execution &mdash; from PO validation, credit clearance, and invoice issuance to payment tracking and reconciliation. Ensure accurate payment knock-off and maintain real-time visibility into receivables and collections. Coordinate with internal teams to resolve payment disputes and deduction mismatches. 4. MIS, Reporting &amp; Commercial Hygiene    Maintain and publish real-time dashboards and trackers for customer-wise ageing, collections, open claims, and outstanding deductions. Ensure compliance with audit requirements, tax regulations (GST/TDS), and internal controls across all commercial processes. Ensure accurate and timely reconciliations between AR ledgers and customer balances. 5. Team Development &amp; Process Improvement       Manage and mentor the AR team members to build a rigorous and detail-oriented process. Ensure timely billing, invoicing, and application of receipts across all accounts. Ensure all the billing and recording of transactions on revenue are completed with the cut-off timelines Review AR aging and drive collection efficiency Identify and implement process enhancements to improve AR cycle time and reduce manual interventions. Leverage ERP systems and tools for automation and tracking. Skills You Bring       Strong command over P&amp;L drivers in FMCG; Deep understanding of commercial dynamics across Offline, Q-Com, and E-commerce/Platform channels. Proven expertise in credit control, scheme and promo planning, customer hygiene, and cash flow management. Excellent proficiency in MS Excel, and dashboarding tools. Knowledge of GST, TDS, and accounting standards for audit-readiness mindset. Strong communication, negotiation, and stakeholder management skills. Ability to lead a team and build scalable processes in a high-growth environment. Who You Are    A qualified CA with 4+ years of post-qualification experience in Accounts receivables, preferably in a high-growth FMCG or consumer startup. Your detail-obsessed, love clean processes, and bring structure without slowing the hustle. Most importantly, you believe in transparency &mdash; in numbers, in intent, and in how business should be done.</div> <div>&nbsp;</div>