Job Description
<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Aptos"><b><span style="font-size:11.0000pt"><span style="font-family:Aptos"><span style="font-weight:bold">Job Description: Regional CEO</span></span></span></b></span></span></span></p>
<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Aptos"><b><span style="font-size:11.0000pt"><span style="font-family:Aptos"><span style="font-weight:bold">Company:</span></span></span></b><b> </b><b><span style="font-size:11.0000pt"><span style="font-family:Aptos"><span style="font-weight:bold">K12 (A leading Education Service Provider)</span></span></span></b></span></span></span></p>
<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Aptos"><b><span style="font-size:11.0000pt"><span style="font-family:Aptos"><span style="font-weight:bold">Location:</span></span></span></b><span style="font-size:11.0000pt"><span style="font-family:Aptos"> Bangalore, Karnataka </span></span><br />
<b><span style="font-size:11.0000pt"><span style="font-family:Aptos"><span style="font-weight:bold">Reporting to:</span></span></span></b><span style="font-size:11.0000pt"><span style="font-family:Aptos"> COO | </span></span><b><span style="font-size:11.0000pt"><span style="font-family:Aptos"><span style="font-weight:bold">Direct Reports:</span></span></span></b><span style="font-size:11.0000pt"><span style="font-family:Aptos"> Zonal Heads (ZPH))</span></span></span></span></span></p>
<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Aptos"><b><span style="font-size:11.0000pt"><span style="font-family:Aptos"><span style="font-weight:bold">Executive Summary</span></span></span></b></span></span></span></p>
<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Aptos"><span style="font-size:11.0000pt"><span style="font-family:Aptos">We are seeking a high-calibre, strategic, and "hands-on" leader to spearhead our largest business territory. Bangalore represents the core of our operations, and we need a sophisticated professional who can transition the region from founder-led oversight to professional management. This role is designed for a "Smarter & Sharper" leader who balances high-level strategic thinking with a relentless commitment to ground-level execution.</span></span></span></span></span></p>
<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Aptos"><b><span style="font-size:11.0000pt"><span style="font-family:Aptos"><span style="font-weight:bold">Key Responsibilities</span></span></span></b></span></span></span></p>
<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Aptos"><b><span style="font-size:11.0000pt"><span style="font-family:Aptos"><span style="font-weight:bold">1. Strategic Operations & Governance</span></span></span></b></span></span></span></p>
<ul>
<li style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Aptos"><b><span style="font-size:11.0000pt"><span style="font-family:Aptos"><span style="font-weight:bold">Organizational Transition:</span></span></span></b><span style="font-size:11.0000pt"><span style="font-family:Aptos"> Move the current reporting structure of Zonal Heads away from the COO to this role, ensuring streamlined growth, communication and accountability.</span></span></span></span></span></li>
<li style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Aptos"><b><span style="font-size:11.0000pt"><span style="font-family:Aptos"><span style="font-weight:bold">Operational Excellence:</span></span></span></b><span style="font-size:11.0000pt"><span style="font-family:Aptos"> Identify bottlenecks in day-to-day school operations and implement scalable systems to improve efficiency and brand consistency.</span></span></span></span></span></li>
<li style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Aptos"><b><span style="font-size:11.0000pt"><span style="font-family:Aptos"><span style="font-weight:bold">Business Growth:</span></span></span></b><span style="font-size:11.0000pt"><span style="font-family:Aptos"> Not just "managing numbers" but identifying strategic levers to improve the Brand’s market position and student experience.</span></span></span></span></span></li>
</ul>
<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Aptos"><b><span style="font-size:11.0000pt"><span style="font-family:Aptos"><span style="font-weight:bold">2. Sales, Admissions & Lead Management</span></span></span></b></span></span></span></p>
<ul>
<li style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Aptos"><b><span style="font-size:11.0000pt"><span style="font-family:Aptos"><span style="font-weight:bold">Field Sales Leadership:</span></span></span></b><span style="font-size:11.0000pt"><span style="font-family:Aptos"> Drive the field sales teams to meet aggressive admission targets.</span></span></span></span></span></li>
<li style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Aptos"><b><span style="font-size:11.0000pt"><span style="font-family:Aptos"><span style="font-weight:bold">Data-Driven Strategy:</span></span></span></b><span style="font-size:11.0000pt"><span style="font-family:Aptos"> Analyse lead sources (BTL, Referral, etc.) and conversion funnels to optimize marketing spend and team efforts.</span></span></span></span></span></li>
<li style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Aptos"><b><span style="font-size:11.0000pt"><span style="font-family:Aptos"><span style="font-weight:bold">BTL & Lead Generation:</span></span></span></b><span style="font-size:11.0000pt"><span style="font-family:Aptos"> Focus on local marketing initiatives and field-level activities to ensure a consistent pipeline of walk-ins and inquiries.</span></span></span></span></span></li>
</ul>
<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Aptos"><b><span style="font-size:11.0000pt"><span style="font-family:Aptos"><span style="font-weight:bold">3. Team Leadership & Mentorship</span></span></span></b></span></span></span></p>
<ul>
<li style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Aptos"><b><span style="font-size:11.0000pt"><span style="font-family:Aptos"><span style="font-weight:bold">Leading High-Potentials:</span></span></span></b><span style="font-size:11.0000pt"><span style="font-family:Aptos"> Manage a team of Zonal Heads (many of whom are from Tier-1 institutes like IIM/MDI); must possess the "intellectual aura" and leadership presence to command respect.</span></span></span></span></span></li>
<li style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Aptos"><b><span style="font-size:11.0000pt"><span style="font-family:Aptos"><span style="font-weight:bold">Capability Building:</span></span></span></b><span style="font-size:11.0000pt"><span style="font-family:Aptos"> Upskill the current zonal team to shift from operational firefighting to strategic regional management.</span></span></span></span></span></li>
</ul>
<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Aptos"><b><span style="font-size:11.0000pt"><span style="font-family:Aptos"><span style="font-weight:bold">4. Stakeholder & Expansion Support</span></span></span></b></span></span></span></p>
<ul>
<li style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Aptos"><b><span style="font-size:11.0000pt"><span style="font-family:Aptos"><span style="font-weight:bold">Collaboration:</span></span></span></b><span style="font-size:11.0000pt"><span style="font-family:Aptos"> Work closely with the Expansion Team to provide operational insights for new school acquisitions/signings.</span></span></span></span></span></li>
<li style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Aptos"><b><span style="font-size:11.0000pt"><span style="font-family:Aptos"><span style="font-weight:bold">Brand Stewardship:</span></span></span></b><span style="font-size:11.0000pt"><span style="font-family:Aptos"> Act as the face of the brand in Bangalore, ensuring that every school meets the highest standards of the organization.</span></span></span></span></span></li>
</ul>
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<p style="margin-bottom:11px"> </p>
<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Aptos"><b><span style="font-size:11.0000pt"><span style="font-family:Aptos"><span style="font-weight:bold">The Ideal Candidate</span></span></span></b></span></span></span></p>
<ul>
<li style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Aptos"><b><span style="font-size:11.0000pt"><span style="font-family:Aptos"><span style="font-weight:bold">Educational Background:</span></span></span></b><span style="font-size:11.0000pt"><span style="font-family:Aptos"> MBA from a </span></span><b><span style="font-size:11.0000pt"><span style="font-family:Aptos"><span style="font-weight:bold">Tier-1/Tier-2 Institute</span></span></span></b><span style="font-size:11.0000pt"><span style="font-family:Aptos"> (IIM, ISB, MDI, XLRI, IMT, etc.) is highly preferred.</span></span></span></span></span></li>
<li style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Aptos"><b><span style="font-size:11.0000pt"><span style="font-family:Aptos"><span style="font-weight:bold">Experience:</span></span></span></b><span style="font-size:11.0000pt"><span style="font-family:Aptos"> 10–15 years of experience, with a proven track record as a high-growth, operationally intensive distributed services/retail set ups.</span></span></span></span></span></li>
<li style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Aptos"><b><span style="font-size:11.0000pt"><span style="font-family:Aptos"><span style="font-weight:bold">The "Roll-up-Sleeves" Mandate:</span></span></span></b><span style="font-size:11.0000pt"><span style="font-family:Aptos"> This is NOT a "cubicle job." The candidate must be willing to spend significant time on the ground, visiting schools and meeting field teams.</span></span></span></span></span></li>
<li style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Aptos"><b><span style="font-size:11.0000pt"><span style="font-family:Aptos"><span style="font-weight:bold">Analytical Rigor:</span></span></span></b><span style="font-size:11.0000pt"><span style="font-family:Aptos"> Ability to deep-dive into P&L, conversion metrics, and operational KPIs.</span></span></span></span></span></li>
<li style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Aptos"><b><span style="font-size:11.0000pt"><span style="font-family:Aptos"><span style="font-weight:bold">Persona:</span></span></span></b><span style="font-size:11.0000pt"><span style="font-family:Aptos"> Sophisticated communicator with a strong leadership presence, yet humble enough to "get their hands dirty."</span></span></span></span></span></li>
</ul>
<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Aptos"><b><span style="font-size:11.0000pt"><span style="font-family:Aptos"><span style="font-weight:bold">Key Performance Indicators (KPIs)</span></span></span></b></span></span></span></p>
<ol>
<li style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Aptos"><b><span style="font-size:11.0000pt"><span style="font-family:Aptos"><span style="font-weight:bold">Admission Targets:</span></span></span></b><span style="font-size:11.0000pt"><span style="font-family:Aptos"> Achievement of student enrolment goals across the Bangalore cluster.</span></span></span></span></span></li>
<li style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Aptos"><b><span style="font-size:11.0000pt"><span style="font-family:Aptos"><span style="font-weight:bold">Revenue Growth:</span></span></span></b><span style="font-size:11.0000pt"><span style="font-family:Aptos"> Scaling the Bangalore business beyond the current 40% contribution.</span></span></span></span></span></li>
<li style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Aptos"><b><span style="font-size:11.0000pt"><span style="font-family:Aptos"><span style="font-weight:bold">Lead Conversion Rate:</span></span></span></b><span style="font-size:11.0000pt"><span style="font-family:Aptos"> Improvement in source-wise conversion metrics.</span></span></span></span></span></li>
<li style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Aptos"><b><span style="font-size:11.0000pt"><span style="font-family:Aptos"><span style="font-weight:bold">Operational Quality:</span></span></span></b><span style="font-size:11.0000pt"><span style="font-family:Aptos"> Standardization of school operations and brand hygiene across all locations.</span></span></span></span></span></li>
<li style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Aptos"><b><span style="font-size:11.0000pt"><span style="font-family:Aptos"><span style="font-weight:bold">Retention:</span></span></span></b><span style="font-size:11.0000pt"><span style="font-family:Aptos"> Staff and student retention across the zone.</span></span></span></span></span></li>
</ol>
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