TSE

Company Overview

Not Provided

Job Summary

We are looking for a skilled Technical Support Engineer to assist our clients with all aspects of technical support for our products and services. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a passion for helping customers succeed.

Responsibilities

• Troubleshoot hardware, networking, and operating system-related queries of our global customers over the phone, which involves working in different time zones.
• Diagnose and resolve software and hardware issues.
• Take calls from global customers and initiate the right response to them, positively and professionally.
• Willing to work rotational shifts, including night shifts.
• Exhibit excellent written and spoken communication skills.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Strong understanding of computer systems, networks, and software applications.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and attention to detail.
• Knowledge of networking is a plus.

Preferred Skills

Not Provided

Experience

Not Provided

Environment

• Job Location: Bangalore
• Job Work Type: Full time
• Job Work Mode: In-office

Salary

• Estimated salary range: ₹400,000

Growth Opportunities

Not Provided

Benefits

Not Provided