HumanBit Logo

Product cum Application Support | Scrabble & Jigsaw

Posted on May 29, 2025

Job Description

<div>Job description<br /> The candidate will be Configuring the Products at Server &amp; Application level &amp; ultimately addressing<br /> customer requests and helping the team on a day-to-day activity. In addition, the candidate will be<br /> making sure all prerequisite checkpoints before the product go live and subsequent requests<br /> Responsibilities<br /> ● Configuring the Server<br /> ● Configuration of Applications<br /> ● Addressing Vulnerability assessment Points shared by the clients<br /> ● Debugging of Logs<br /> ● Proficiency in writing SQL Queries<br /> ● Data Extraction from various systems<br /> ● Finding the root cause and providing solutions to client issues.<br /> ● Proactively coordinate with the product team to come up with fixes<br /> ● Documenting error reports and monitoring performance metrics<br /> ● Configure product features, users, and user access as per client requirements.<br /> ● Monitor production environment in its performance and stability<br /> ● Install the required tools and software.<br /> ● Proficiency in remote desktop and helpdesk software<br /> Must Have skills:<br /> ● Knowledge of Linux and Windows operating system<br /> ● Knowledge of Java (Basic Understanding), Shell scripting<br /> ● Knowledge of Tomcat , Apache Web server,<br /> ● Knowledge of all database (Oracle, MS-SQL, My-SQL etc)<br /> ● Clear logical thinking and communication<br /> ● Ability to keep calm in high-pressure situations.<br /> ● Time-management and multitasking<br /> Qualifications<br /> ● B.E. Computer /BCA / MCA or relevant field<br /> ● Minimum Experience 1 &ndash; 3 years in support profile of any IT Product Base company.</div> <div>Job Type: Full-time, Permanent<br /> Location: - Malad (West), Mumbai<br /> Openings: - 01<br /> Banking Domain exp:- Preferred but not mandatory<br /> CTC budget &ndash; 1.8 to 5 Lacs<br /> Notice Period &ndash; 30 Days to immediate joiner</div>
Powered by
HumanBit Logo