Role Name: Senior Relationship Manager (Key Account Management)
Department: Customer Success
Who Are We?
BimaKavach is reimagining how Indian businesses access protection — with technology, speed, and
simplicity at the core of everything we do.
We proudly serve 3,000+ companies, including names like BSNL, Daikin, The Whole Truth, and
CleverTap, and are backed by top investors like Waterbridge, Blume, Arali, and Eximius.
Our mission? To safeguard every Indian business by 2047.
Our mindset? Bold, fast-moving, and customer-obsessed.
Join us at BimaKavach and be part of a once-in-a-generation opportunity to reshape how insurance
works for millions of businesses. Bring your expertise, curiosity, and ambition — and help build the
future of SME insurance in India.

Job Overview:
As a Senior Relationship Manager, you'll own and grow relationships with our B2B clients — from
onboarding to retention to renewals and cross-selling EB and non EB insurance products. Think of
yourself as the strategic advisor and trusted partner helping Indian businesses protect what matters
most.
This is a high-impact, field-driven role — perfect for someone who thrives on physical client
interaction, problem-solving, and bringing structured solutions to complex insurance needs.
Key Responsibilities:
● Build and nurture deep, long-term relationships with leadership teams with allocated clients
● Understand each client’s unique risk landscape and offer tailored insurance solutions across
Employee Benefits (EB) and Non-EB lines.
● Lead end-to-end account servicing — onboarding, policy renewals, cross-sells, upsells,
claims support, and ongoing consultation.
● Own your portfolio: make regular client visits (200+ annually), deliver exceptional service, and
drive growth through trust and expertise.
● Generate cross sales business from existing clients by presenting Employee Benefits and
Non-Employee Benefits (cross sell) products and recommending policy upgrades or changes.
● Collaborate with internal product experts to solve client challenges and unlock new revenue
opportunities.
● Ensure timely renewals, quote negotiations, and invoicing.

● Assist clients with claims processes in collaboration with internal claims specialists.
Qualifications
Education: Bachelor’s degree in Finance, Business, Insurance, or a related field.
Experience:
● 5+ years’ of experience in managing corporate clients Prima facie either in an insurance
broking firm or direct general insurance company
● Proven experience in commercial insurance with expertise in Employee Benefits (EB) and
Non-Employee Benefits (Non-EB) insurance lines
● Strong field sales experience and a demonstrated ability in relationship management.
Technical & Soft Skills:
● Excellent communication, negotiation, and interpersonal abilities.
● Self-motivated and capable of working independently while effectively managing a client
portfolio.
● Having experience in handling and meeting ~200 B2B clients in-person, annually
● Consulted agents/brokers/direct clients across all LOB’s
● Domain Knowledge preferred.
Key Details:
● Location: Bangalore, Mumbai
● Compensation & Perks: Market-leading compensation + performance-based incentives.
● Date of Joining: ASAP