Responsibilities:
Defining & designing processes

•   Define the processes across different functions of Finance covering AR/AP/EBO/Marketplace/SIS

•   Identify gaps in processes in terms of SLA/risks/leakages/control. Accordingly, recommend improvements & areas of automation.

•   Set-up SOPs and socialise with different stakeholders (internal & external)

•   Learn from industry peers about best practices and recommend/plan for implementation

  EBO management:

•   Liaise with various internal teams such as Projects, EBO operations, treasury, finance, auditors and others for EBO related processes

•   Communicate with Landlords, project vendors

•   Maintain all data relating to EBO fixed assets, including tracking projects, CWIP, capitalization,

  depreciation, sale of assets etc.

•   Track deposit to inventory ratio for FOCO stores and identify areas of risks needing attention.

•   Perform monthly margin calculation for stores and reconciliation with payments/deposits

•   Define New Store opening (NSO) process from a finance perspective and ensure compliance

  to such agreed NSO checklists/process.

•   Monthly Management reporting

  Revenue and Account Receivable:

•   Prepare and track 3 way reports for tracking Ordering/Collections/Invoicing across channels

•   Prepare and review daily/weekly/monthly reconciliations depending upon channel

•   Follow-up with external parties like Marketplace platforms, SIS partners, EBO, PGs & Banks for

  gaps in reconciliations and closure of open points.

•   Build relationships with Banks & PGs to drive a better costs of collection

•   Track and review potential exception reports (e.g Ordered but invoiced, duplicate invoice)

•   Track and process timely customer refunds in a timely and accurate manner.

•   Ensure completeness in invoicing across platforms and acting as one of checkers for correct

  revenue accounting.

•   Work collaboratively with PG partners to explore opportunities for partnerships on our

  platforms which can help elevate customer experience wrt to payment process/mechanisms Accounts Payable & Vendor management:

•   Define a clear PO/PR process linked to GRN across different segments of payables (Inventory, Opex, Store running, Capex)

•   Maintain and adhere to a payment register to segregate and identify recurring/non-recurring and capex payments

•   Identify and monitor any deduction wrt to damages, penalty, QC failure needed before payment preparation.

•   Ensure accurate and timely payment are done as per the agreed terms.

•   Ensure adherence to the approval mechanism set in place for all payments.

•   Work closely with vendors to establish a strong relationship.

•   Ensure the correct TDS deduction.

•   Ensure monthly reconciliation of GST inputs with vendor GLs. Identify gaps and issues and

  work with vendors on closure. KPI driven Performance dashboards:

•   Prepare and publish different performance dashboards relevant to the respective sub- functions.

•   Performance dashboards should include but not be limited to:

o Channel wise collection reconciliation matrix o Channel wise open items reports
o AR/Invoicing exception reporting

o Refund SLA reports
o Payment processing SLA report o AP exception report

Team Leadership

•   Mentor and train team members on a time-to-time basis to update on processes, policies and best practices.

•   Drive a disciplined and timeline - based approach across the team

•   Identify and groom leaders within the team

•   Identify and recommend training needs of the team

•   Team should have less than 5% voluntary attrition

  Qualifications:

•   MBA (Finance)/ Chartered Accountant with an experience of 15yrs+

•   Proven experience in an Operations finance role, omni-channel retail experience preferred.

•   5+ yrs Experience of managing large team (10+)

•   Excellent communication skills.

•   Proficient in managing large & complicated data sets.

•   Expert user in MS-Office (Excel, Access etc)

 Ability to work collaboratively in a cross-functional environment. Key Competencies:

•   Ability to define and design complicated processes (Automated & manual)

•   Socialise and take concurrence with different stakeholders for Finance SOPs

•   Customer Orientation (Internal & external stakeholder management)

•   Ability to drive strong discipline and work ethic

•   Defining KPI driven metrics and measuring performance against the same

•   Data analysis and interpretation

•   Audit handling exposure

•   Cross-functional collaboration

•   Strong organizational and project management skills