AVP Finance Operations- Giva | Scrabble & Jigsaw
Posted on February 2, 2024
Job Description
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<p>Responsibilities:<br />
Defining & designing processes</p>
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<p> Define the processes across different functions of Finance covering AR/AP/EBO/Marketplace/SIS</p>
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<p> Identify gaps in processes in terms of SLA/risks/leakages/control. Accordingly, recommend improvements & areas of automation.</p>
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<p> Set-up SOPs and socialise with different stakeholders (internal & external)</p>
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<p> Learn from industry peers about best practices and recommend/plan for implementation</p>
<p>EBO management:</p>
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<p> Liaise with various internal teams such as Projects, EBO operations, treasury, finance, auditors and others for EBO related processes</p>
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<p> Communicate with Landlords, project vendors</p>
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<p> Maintain all data relating to EBO fixed assets, including tracking projects, CWIP, capitalization,</p>
<p>depreciation, sale of assets etc.</p>
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<p> Track deposit to inventory ratio for FOCO stores and identify areas of risks needing attention.</p>
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<p> Perform monthly margin calculation for stores and reconciliation with payments/deposits</p>
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<p> Define New Store opening (NSO) process from a finance perspective and ensure compliance</p>
<p>to such agreed NSO checklists/process.</p>
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<p> Monthly Management reporting</p>
<p>Revenue and Account Receivable:</p>
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<p> Prepare and track 3 way reports for tracking Ordering/Collections/Invoicing across channels</p>
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<p> Prepare and review daily/weekly/monthly reconciliations depending upon channel</p>
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<p> Follow-up with external parties like Marketplace platforms, SIS partners, EBO, PGs & Banks for</p>
<p>gaps in reconciliations and closure of open points.</p>
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<p> Build relationships with Banks & PGs to drive a better costs of collection</p>
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<p> Track and review potential exception reports (e.g Ordered but invoiced, duplicate invoice)</p>
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<p> Track and process timely customer refunds in a timely and accurate manner.</p>
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<p> Ensure completeness in invoicing across platforms and acting as one of checkers for correct</p>
<p>revenue accounting.</p>
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<p> Work collaboratively with PG partners to explore opportunities for partnerships on our</p>
<p>platforms which can help elevate customer experience wrt to payment process/mechanisms Accounts Payable & Vendor management:</p>
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<p> Define a clear PO/PR process linked to GRN across different segments of payables (Inventory, Opex, Store running, Capex)</p>
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<p> Maintain and adhere to a payment register to segregate and identify recurring/non-recurring and capex payments</p>
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<p> Identify and monitor any deduction wrt to damages, penalty, QC failure needed before payment preparation.</p>
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<p> Ensure accurate and timely payment are done as per the agreed terms.</p>
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<p> Ensure adherence to the approval mechanism set in place for all payments.</p>
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<p> Work closely with vendors to establish a strong relationship.</p>
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<p> Ensure the correct TDS deduction.</p>
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<p> Ensure monthly reconciliation of GST inputs with vendor GLs. Identify gaps and issues and</p>
<p>work with vendors on closure. KPI driven Performance dashboards:</p>
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<p> Prepare and publish different performance dashboards relevant to the respective sub- functions.</p>
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<p> Performance dashboards should include but not be limited to:</p>
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<p>o Channel wise collection reconciliation matrix o Channel wise open items reports<br />
o AR/Invoicing exception reporting</p>
<p>o Refund SLA reports<br />
o Payment processing SLA report o AP exception report</p>
<p>Team Leadership</p>
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<p> Mentor and train team members on a time-to-time basis to update on processes, policies and best practices.</p>
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<p> Drive a disciplined and timeline - based approach across the team</p>
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<p> Identify and groom leaders within the team</p>
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<p> Identify and recommend training needs of the team</p>
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<p> Team should have less than 5% voluntary attrition</p>
<p>Qualifications:</p>
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<p> MBA (Finance)/ Chartered Accountant with an experience of 15yrs+</p>
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<p> Proven experience in an Operations finance role, omni-channel retail experience preferred.</p>
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<p> 5+ yrs Experience of managing large team (10+)</p>
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<p> Excellent communication skills.</p>
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<p> Proficient in managing large & complicated data sets.</p>
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<p> Expert user in MS-Office (Excel, Access etc)</p>
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<p> Ability to work collaboratively in a cross-functional environment. Key Competencies:</p>
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<p> Ability to define and design complicated processes (Automated & manual)</p>
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<p> Socialise and take concurrence with different stakeholders for Finance SOPs</p>
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<p> Customer Orientation (Internal & external stakeholder management)</p>
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<p> Ability to drive strong discipline and work ethic</p>
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<p> Defining KPI driven metrics and measuring performance against the same</p>
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<p> Data analysis and interpretation</p>
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<p> Audit handling exposure</p>
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<p> Cross-functional collaboration</p>
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<p> Strong organizational and project management skills</p>
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