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EIR/Program Manager | Scrabble

Posted on March 27, 2024

Job Description

Key Responsibilities:
Product Development & Management
• Spearhead research, design, and iterate processes to define and build the credit product for 
all demand channels viz. traders, wholesalers, semi-wholesalers and small retailers. 
• Collaborate with demand channel leads to implement and scale the product to all channels and 
customers to achieve the desired credit portfolio as per agreed time milestones 
• Build processes and drive implementation for onboarding, underwriting, invoicing, and 
payments etc. for superior customer experience and robust cash flow for the business
Credit Program Implementation & optimisation
• Drive continuous innovation while solving for problems such as that of location, geotagging,
prepayments, discounts, instant credit, cross category purchases, collections, credit tenures 
etc.
• Work with demand teams to implement efficient collection processes which focuses on 
customers, empowers the field teams, identifies early disputes, and creates a robust accounts 
receivable system 
• Collaborate with functional teams to drive automation , user experience, process excellence, 
performance improvements and adherence to relevant statues and compliances.
• Collaborate with banks and NBFCs to design and implement trade financing solutions. 
Risk Management and Credit Underwriting:
• Work closely with the credit underwriting team to establish robust risk assessment frameworks 
and credit approval processes.
• Develop strategies to mitigate potential risks associated with lending to clients in the 
unorganized sector.
• Monitor loan performance and identify potential defaults or early warning signs.
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