MANAGER - KEY ACCOUNT MANAGEMENT

Company Overview

Edenred is a pioneer and tech leader, committed to improving the world of work across more than 46 countries. With a workforce of 10,000 employees, Edenred's core values include passion for customers, respect, imagination, simplicity, and an entrepreneurial spirit. Edenred India specializes in delivering end-to-end loyalty solutions, managing various award-winning programs across multiple industry verticals, and providing digital rewards for over 250 clients annually.

Job Summary

The Key Account Manager will play a crucial role in developing and maintaining strategic partnerships with top retailers and e-commerce platforms in India. This position is pivotal in driving revenue optimization and enhancing the company's loyalty programs through effective account management and strategic alliances.

Responsibilities

• Brand Acquisition & Partnerships: Identify, onboard, and manage relationships with top retailers and consumer brands to build a robust gift card/voucher portfolio aligned with business objectives.
• Commercial Negotiation & Revenue Optimization: Negotiate commercial terms, drive cost optimization across the voucher catalogue, and establish collaborative partnerships that ensure clear ROI for all stakeholders.
• Media Sales & Partner Monetization: Pitch and sell media visibility opportunities, design co-funded campaigns with partner brands, and own revenue targets from media and partnerships.
• Account Management & Growth: Serve as the single point of contact for key accounts, develop joint business plans, and continuously monitor performance metrics to drive growth.
• Cross-functional Collaboration: Collaborate with product, marketing, finance, and operations teams for seamless execution and alignment on campaign rollouts and pricing strategies.
• Market Intelligence & Strategy: Track competition and trends, identify gaps in the catalogue, and provide insights for category expansion.

Qualifications

• Proven success in prospecting and closing new business.
• Around 8-10+ years of experience in Key Account Management and Brand Alliances with retailers and e-commerce brands.
• Exposure to gift cards, fintech, loyalty/rewards, or e-commerce ecosystems is highly preferred.
• Proven experience in commercial negotiations and revenue ownership.
• Knowledge of Media Sales and Monetization will be an added advantage.
• Strong relationship management skills and an ownership mindset.

Preferred Skills

• Familiarity with digital marketing strategies and tools.
• Experience in loyalty program development and execution.
• Analytical skills to monitor performance metrics and derive insights.

Experience

• A minimum of 8-10 years of relevant experience in Key Account Management and Brand Alliances, preferably with exposure to the loyalty and e-commerce space.

Environment

The position will be based in Mumbai, India, within a dynamic and collaborative work environment at Edenred. This role may require occasional travel to meet partners and clients.

Salary

Salary details are not specified.

Growth Opportunities

This role provides opportunities for career advancement within Edenred, especially within account management and strategic partnerships.

Benefits

• Benefits are not specified but may include standard offerings consistent with industry practices.