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<p><span style="font-size:11pt"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><b><span style="font-size:12.0pt"><span style="font-family:"Times New Roman",serif"><span style="color:black">Description</span></span></span></b></span></span></span></p>
<p style="margin-bottom:10px"><span style="font-size:11pt"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"> </span></span></span></p>
<p style="margin-bottom:11px; text-align:justify"><span style="font-size:11pt"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.5pt"><span style="font-family:"Arial",sans-serif"><span style="color:black">The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (COVID-19), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at HSBC. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.</span></span></span></span></span></span></p>
<p style="margin-bottom:11px; text-align:justify"><span style="font-size:11pt"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><b><span style="font-size:10.5pt"><span style="font-family:"Arial",sans-serif"><span style="color:black">Some careers have more impact than others.</span></span></span></b></span></span></span></p>
<p style="text-align:justify"><span style="font-size:11pt"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.5pt"><span style="font-family:"Arial",sans-serif"><span style="color:black">If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.</span></span></span></span></span></span></p>
<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.5pt"><span style="font-family:"Arial",sans-serif"><span style="color:black">The primary role of Global Internal Audit (GIA) is to help the Board and Executive Management to protect the assets, reputation and sustainability of the HSBC Group. GIA provides independent and objective assurance over the design and operating effectiveness of the Group’s framework of risk management, control and governance processes. GIA possesses specialized capabilities and skills through its versatile, inquisitive, and diverse team of global professionals.</span></span></span></span></span></span></p>
<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.5pt"><span style="font-family:"Arial",sans-serif"><span style="color:black">GIA values the diversity of perspectives, knowledge and experiences and we encourage candidates from an array of disciplines and backgrounds. GIA supports flexible working.</span></span></span></span></span></span></p>
<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><b><span style="font-size:10.5pt"><span style="font-family:"Arial",sans-serif"><span style="color:black">Role purpose</span></span></span></b></span></span></span></p>
<p style="margin-left:12px; margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.5pt"><span style="font-family:"Arial",sans-serif"><span style="color:black">We are currently seeking an experienced</span></span></span> <b><span style="font-size:10.5pt"><span style="font-family:"Arial",sans-serif"><span style="color:black">Senior Manager Audit – Operations Audit</span></span></span></b><span lang="EN-GB" style="font-size:10.5pt"><span style="font-family:"Arial",sans-serif"><span style="color:black"> t</span></span></span><span style="font-size:10.5pt"><span style="font-family:"Arial",sans-serif"><span style="color:black">o oversee and manage an audit portfolio and provide internal stakeholders with critical assessments of HSBC’s governance, risk and control frameworks. The Senior Manager Audit will:</span></span></span></span></span></span></p>
<ul>
<li style="margin-right:5px; text-align:justify; margin-bottom:11px"><span style="font-size:11pt"><span style="color:black"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.5pt"><span style="font-family:"Arial",sans-serif">Oversee the execution of Audit Entity Risk Assessments, the maintenance of the associated Audit Universe, and preparation and delivery of the Annual Audit Plan.</span></span></span></span></span></span></span></li>
<li style="margin-right:5px; text-align:justify; margin-bottom:11px"><span style="font-size:11pt"><span style="color:black"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.5pt"><span style="font-family:"Arial",sans-serif">Effectively manage and oversee end-to-end audit activities, including planning, execution, and delivery of the annual audit plan within expected timeframes, standards, methodology, budget, and best practices.</span></span></span></span></span></span></span></li>
<li style="margin-right:5px; text-align:justify; margin-bottom:11px"><span style="font-size:11pt"><span style="color:black"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.5pt"><span style="font-family:"Arial",sans-serif">Drive co-ordination and collaboration across teams to make sure audit work is consistently delivered.</span></span></span></span></span></span></span></li>
<li style="margin-right:5px; text-align:justify; margin-bottom:11px"><span style="font-size:11pt"><span style="color:black"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.5pt"><span style="font-family:"Arial",sans-serif">Confirm audit findings and remediation plans are accurate, appropriate, and accepted by management.</span></span></span></span></span></span></span></li>
<li style="margin-right:5px; text-align:justify; margin-bottom:11px"><span style="font-size:11pt"><span style="color:black"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.5pt"><span style="font-family:"Arial",sans-serif">Provide constructive challenge and, as necessary, risk based advice to stakeholders.</span></span></span></span></span></span></span></li>
<li style="margin-right:5px; text-align:justify; margin-bottom:11px"><span style="font-size:11pt"><span style="color:black"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.5pt"><span style="font-family:"Arial",sans-serif">Manage internal and external stakeholder relationships. Represent GIA in governance forums, including the preparation and presentation of associated audit packs.</span></span></span></span></span></span></span></li>
</ul>
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<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><b><u><span style="font-size:10.5pt"><span style="font-family:"Arial",sans-serif"><span style="color:black">Accountabilities for Business, Customers and Stakeholders:</span></span></span></u></b></span></span></span></p>
<p style="margin-right:5px; margin-left:3px; text-align:justify; margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><b><span style="font-size:10.5pt"><span style="font-family:"Arial",sans-serif"><span style="color:black">Expertise</span></span></span></b> </span></span></span></p>
<ul>
<li style="margin-right:5px; text-align:justify; margin-bottom:11px"><span style="font-size:11pt"><span style="color:black"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.5pt"><span style="font-family:"Arial",sans-serif">Demonstrate strong knowledge of the applicable business and regulatory environment impacting Operations, including developing trends, risks, controls, and expectations.</span></span></span></span></span></span></span></li>
<li style="margin-bottom:11px"><span style="font-size:11pt"><span style="color:black"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.5pt"><span style="font-family:"Arial",sans-serif">Support a strong risk and conduct culture across the Group and promote awareness and sound operational and strategic decision-making.</span></span></span></span></span></span></span></li>
<li style="margin-bottom:11px"><span style="font-size:11pt"><span style="color:black"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.5pt"><span style="font-family:"Arial",sans-serif">Critically analyse and determine key drivers of change for area of coverage and assess how these will impact GIA’s engagements.</span></span></span></span></span></span></span></li>
<li style="margin-right:5px; text-align:justify; margin-bottom:11px"><span style="font-size:11pt"><span style="color:black"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.5pt"><span style="font-family:"Arial",sans-serif">Use insights and knowledge of HSBC and industry developments to assess areas of concern.</span></span></span></span></span></span></span></li>
<li style="margin-right:5px; text-align:justify; margin-bottom:11px"><span style="font-size:11pt"><span style="color:black"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.5pt"><span style="font-family:"Arial",sans-serif">Regularly review audit plan, including updates through continuous monitoring, to confirm focus on material risks and regulatory requirements.</span></span></span></span></span></span></span></li>
</ul>
<p style="margin-right:5px; text-align:justify; margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><b><span style="font-size:10.5pt"><span style="font-family:"Arial",sans-serif"><span style="color:black">Area of Impact :</span></span></span></b> <span style="font-size:10.5pt"><span style="font-family:"Arial",sans-serif"><span style="color:black">The role covers activities in Operations, primarily located in Global Service Centres (GSCs), that support HSBC’s business activities globally.</span></span></span></span></span></span></p>
<p style="margin-right:5px; margin-left:5px; margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><b><u><span style="font-size:10.5pt"><span style="font-family:"Arial",sans-serif"><span style="color:black">Leadership & Teamwork</span></span></span></u></b><u> </u></span></span></span></p>
<p style="margin-right:5px; margin-left:3px; text-align:justify; margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><b><span style="font-size:10.5pt"><span style="font-family:"Arial",sans-serif"><span style="color:black">Leadership </span></span></span></b></span></span></span></p>
<ul>
<li style="margin-bottom:11px"><span style="font-size:11pt"><span style="color:black"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.5pt"><span style="font-family:"Arial",sans-serif">Participate in Governance forums (e.g. Risk & Audit Committee, Risk Management Meeting, Boards)</span></span></span></span></span></span></span></li>
<li style="margin-bottom:11px"><span style="font-size:11pt"><span style="color:black"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.5pt"><span style="font-family:"Arial",sans-serif">Champion the use of HSBC standards, sharing of knowledge and industry best practices.</span></span></span></span></span></span></span></li>
<li style="margin-bottom:11px"><span style="font-size:11pt"><span style="color:black"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.5pt"><span style="font-family:"Arial",sans-serif">Coach and mentor team members and colleagues to enable professional development.</span></span></span></span></span></span></span></li>
<li style="margin-bottom:11px"><span style="font-size:11pt"><span style="color:black"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.5pt"><span style="font-family:"Arial",sans-serif">Facilitate a culture of continuous learning, encompassing technical and soft skills.</span></span></span></span></span></span></span></li>
<li style="margin-bottom:11px"><span style="font-size:11pt"><span style="color:black"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.5pt"><span style="font-family:"Arial",sans-serif">Deliver audit assignments, including continuous monitoring and risk assessments, provide constructive challenge, and value adding engagement with key stakeholders.</span></span></span></span></span></span></span></li>
<li style="margin-bottom:11px"><span style="font-size:11pt"><span style="color:black"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.5pt"><span style="font-family:"Arial",sans-serif">Share business developments, management information, and updates obtained from Senior stakeholders with team members.</span></span></span></span></span></span></span></li>
<li style="margin-bottom:11px"><span style="font-size:11pt"><span style="color:black"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.5pt"><span style="font-family:"Arial",sans-serif">Effectively manage competing deliverables in a complex and virtual environment.</span></span></span></span></span></span></span></li>
</ul>
<p style="margin-right:5px; text-align:justify; margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><b><span style="font-size:10.5pt"><span style="font-family:"Arial",sans-serif"><span style="color:black">Interpersonal Skills</span></span></span></b></span></span></span></p>
<ul>
<li style="margin-bottom:11px"><span style="font-size:11pt"><span style="color:black"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.5pt"><span style="font-family:"Arial",sans-serif">Effective communication with Senior Management and maintain constructive relationships with external auditors and regulators.</span></span></span></span></span></span></span></li>
<li style="margin-bottom:11px"><span style="font-size:11pt"><span style="color:black"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.5pt"><span style="font-family:"Arial",sans-serif">Actively promote collaboration and sharing of ideas across GIA.</span></span></span></span></span></span></span></li>
<li style="margin-bottom:11px"><span style="font-size:11pt"><span style="color:black"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.5pt"><span style="font-family:"Arial",sans-serif">Contribute to the development of a results oriented, highly motivated, diverse and inclusive team.</span></span></span></span></span></span></span></li>
<li style="margin-bottom:11px"><span style="font-size:11pt"><span style="color:black"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.5pt"><span style="font-family:"Arial",sans-serif">Coherently articulate audit findings to stakeholders and obtain commitment to correct control deficiencies.</span></span></span></span></span></span></span></li>
<li style="margin-bottom:11px"><span style="font-size:11pt"><span style="color:black"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.5pt"><span style="font-family:"Arial",sans-serif">Effectively discuss potentially challenging matters and successfully negotiate the acceptance of audit findings and outcomes. </span></span></span></span></span></span></span></li>
<li style="margin-bottom:11px"><span style="font-size:11pt"><span style="color:black"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.5pt"><span style="font-family:"Arial",sans-serif">Ability to communicate with impact and make sure complex information is articulated meaningfully.</span></span></span></span></span></span></span></li>
</ul>
<p style="margin-bottom:4px"><span style="font-size:11pt"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"> </span></span></span></p>
<p><span style="font-size:11pt"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><b><span style="font-size:12.0pt"><span style="font-family:"Times New Roman",serif"><span style="color:black">Qualifications</span></span></span></b></span></span></span></p>
<p style="margin-bottom:10px"><span style="font-size:11pt"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"> </span></span></span></p>
<p style="margin-right:5px; margin-left:5px; margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><b><u><span style="font-size:10.5pt"><span style="background:white"><span style="font-family:"Arial",sans-serif"><span style="color:black">Background & Experience</span></span></span></span></u></b></span></span></span></p>
<p style="margin-left:3px; margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><b><u><span style="font-size:10.5pt"><span style="background:white"><span style="font-family:"Arial",sans-serif"><span style="color:black">Functional Knowledge & Experience </span></span></span></span></u></b></span></span></span></p>
<ul>
<li style="text-align:justify"><span style="font-size:11pt"><span style="color:black"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.5pt"><span style="background:white"><span style="font-family:"Arial",sans-serif">10 + years of relevant work experience in the Financial Services Sector, consultancy, and external audit will be considered, but is not always essential.</span></span></span></span></span></span></span></span></li>
<li style="text-align:justify"><span style="font-size:11pt"><span style="color:black"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.5pt"><span style="background:white"><span style="font-family:"Arial",sans-serif">Applicable knowledge of the regulatory requirements and business processes related to Operations.</span></span></span></span></span></span></span></span></li>
<li style="text-align:justify"><span style="font-size:11pt"><span style="color:black"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.5pt"><span style="background:white"><span style="font-family:"Arial",sans-serif">Accounting, audit, analytical, financial, project management, programming, quantitative, risk, and technology skills, qualifications or certifications.</span></span></span></span></span></span></span></span></li>
<li style="text-align:justify"><span style="font-size:11pt"><span style="color:black"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.5pt"><span style="background:white"><span style="font-family:"Arial",sans-serif">Undergraduate or graduate degree in business, accounting, mathematics, or social sciences.</span></span></span></span></span></span></span></span></li>
<li style="text-align:justify"><span style="font-size:11pt"><span style="color:black"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.5pt"><span style="background:white"><span style="font-family:"Arial",sans-serif">Preference given to qualified accountants, CIA, CISA, CFE, or ACAMS.</span></span></span></span></span></span></span></span></li>
<li style="text-align:justify"><span style="font-size:11pt"><span style="color:black"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.5pt"><span style="background:white"><span style="font-family:"Arial",sans-serif">Fluency in English.</span></span></span></span></span></span></span></span></li>
<li style="text-align:justify"><span style="font-size:11pt"><span style="color:black"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.5pt"><span style="background:white"><span style="font-family:"Arial",sans-serif">Willingness to travel.</span></span></span></span></span></span></span></span></li>
<li style="text-align:justify"><span style="font-size:11pt"><span style="color:black"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.5pt"><span style="background:white"><span style="font-family:"Arial",sans-serif">Mature team player who is highly professional.</span></span></span></span></span></span></span></span></li>
<li style="text-align:justify"><span style="font-size:11pt"><span style="color:black"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.5pt"><span style="background:white"><span style="font-family:"Arial",sans-serif">Prior knowledge of Internal Audit is desirable.</span></span></span></span></span></span></span></span></li>
<li style="text-align:justify"><span style="font-size:11pt"><span style="color:black"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.5pt"><span style="background:white"><span style="font-family:"Arial",sans-serif">Experience in defining and utilising data-driven techniques including data analytics, process mining & data visualization is desirable but not essential.</span></span></span></span></span></span></span></span></li>
</ul>
<p style="margin-left:22px; margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><b><u><span style="font-size:10.5pt"><span style="background:white"><span style="font-family:"Arial",sans-serif"><span style="color:black"> Problem Solving </span></span></span></span></u></b></span></span></span></p>
<ul>
<li style="text-align:justify"><span style="font-size:11pt"><span style="color:black"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.5pt"><span style="background:white"><span style="font-family:"Arial",sans-serif">Analytical and critical thinker, who can effectively manage competing priorities and complex challenges to deliver positive outcomes.</span></span></span></span></span></span></span></span></li>
<li style="text-align:justify"><span style="font-size:11pt"><span style="color:black"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.5pt"><span style="background:white"><span style="font-family:"Arial",sans-serif">Apply qualitative and quantitative methods to analyze and investigate challenging scenarios and situations.</span></span></span></span></span></span></span></span></li>
</ul>
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