Certinia PSA (Professional Services Automation)

Company Overview

Information about the company is not specified.

Job Summary

The Certinia PSA role involves the implementation, configuration, and customization of Certinia PSA (formerly FinancialForce PSA) to align with specific business needs. This position plays a crucial role in enhancing operational efficiency through workflow automation, stakeholder collaboration, and ongoing end-user support.

Responsibilities

• Implement, configure, and customize Certinia PSA to meet business requirements.
• Develop and optimize workflows to automate PSA processes and improve efficiency.
• Collaborate with stakeholders to gather requirements, design solutions, and ensure successful delivery.
• Integrate Certinia PSA with other enterprise applications and systems.
• Provide end-user training, documentation, and ongoing support.
• Troubleshoot and resolve functional or technical issues in the PSA platform.

Qualifications

• Experience: 5 to 9 years in a relevant field.
• Technical Skills:
  • Hands-on experience with Certinia PSA / FinancialForce PSA modules.
  • Strong understanding of project management, resource management, and billing workflows in PSA.
  • Expertise in workflow automation within the Certinia ecosystem.
  • Knowledge of Salesforce platform basics, including configuration and customization.
  • Strong analytical, problem-solving, and communication skills.

Preferred Skills

• Experience with integrating PSA solutions with other enterprise systems.
• Familiarity with agile project management methodologies is a plus.

Experience

• 5 to 9 years of relevant experience in implementing and managing PSA solutions.

Environment

The typical work setting details including location specifics (e.g., remote, in-office, hybrid) are not specified.

Salary

Salary details are not provided.

Growth Opportunities

Potential career advancement opportunities within the company are not specified.

Benefits

Information about offered benefits, such as insurance, paid leave, and work policies, is not provided.