Academic Councellor | Scrabble
Posted on November 29, 2024
Job Description
Role Summary
The ideal candidate for this role is that you are a proven sales performer adept in direct-to
consumer consultative sales. You are comfortable working with high ticket size products that
require focussed nurturing over a period and yet can build urgency for the end consumer to
decide fast. You have worked in a highly competitive sales environment and have been at the
top 10 percentile of your team.
What will you be doing?
● Being a mentor and guide, who potential learners can look up to for career advice.
● Counselling potential learners, helping them plan their career path and understanding how
upGrad can catalyse their career.
● Carrying weekly enrolment/revenue and collection targets.
● Establishing the uniqueness and effectiveness of upGrad's model of online/blended learning.
● Owning the complete sales closing life cycle for leads assigned to you. This includes making
phone/video calls, product demonstration, sales closing and post-sales relationship
management.
● Maintaining a detailed database of all the interactions on the CRM with the leads and providing constant feedback to the marketing team on lead quality.
What are we looking for?
● Individual with outstanding English communication skills (written and verbal), interpersonal
and presentation skills.
● Hardworking Individuals with high dedication and extreme determination. ∙ Experience
inEdTech sales would be an advantage.
● Rockstar sales performers with proven track records.
● Great listeners and trustworthy individuals who can bond with our potential learners.
Individuals with the ability to approach any situation with patience and powerful empathy.
● Individuals who take a disciplined approach towards building funnels, tracking feedback,
prioritizing tasks and overachieving targets and deadlines.
● Sales bent of mind, to understand and effectively communicate what upGrad is offering to its
prospective learners and achieve revenue targets.
● Passion for always delivering the highest levels of customer service.
● Basic proficiency in MS Office Suite is required.
Essential Responsibilities
● 2 hours of talk time on an average per day & 1 Video Session
● 2 enrolled students per week.
● Weekly revenue targets to be met consistently.
The ideal candidate for this role is that you are a proven sales performer adept in direct-to
consumer consultative sales. You are comfortable working with high ticket size products that
require focussed nurturing over a period and yet can build urgency for the end consumer to
decide fast. You have worked in a highly competitive sales environment and have been at the
top 10 percentile of your team.
What will you be doing?
● Being a mentor and guide, who potential learners can look up to for career advice.
● Counselling potential learners, helping them plan their career path and understanding how
upGrad can catalyse their career.
● Carrying weekly enrolment/revenue and collection targets.
● Establishing the uniqueness and effectiveness of upGrad's model of online/blended learning.
● Owning the complete sales closing life cycle for leads assigned to you. This includes making
phone/video calls, product demonstration, sales closing and post-sales relationship
management.
● Maintaining a detailed database of all the interactions on the CRM with the leads and providing constant feedback to the marketing team on lead quality.
What are we looking for?
● Individual with outstanding English communication skills (written and verbal), interpersonal
and presentation skills.
● Hardworking Individuals with high dedication and extreme determination. ∙ Experience
inEdTech sales would be an advantage.
● Rockstar sales performers with proven track records.
● Great listeners and trustworthy individuals who can bond with our potential learners.
Individuals with the ability to approach any situation with patience and powerful empathy.
● Individuals who take a disciplined approach towards building funnels, tracking feedback,
prioritizing tasks and overachieving targets and deadlines.
● Sales bent of mind, to understand and effectively communicate what upGrad is offering to its
prospective learners and achieve revenue targets.
● Passion for always delivering the highest levels of customer service.
● Basic proficiency in MS Office Suite is required.
Essential Responsibilities
● 2 hours of talk time on an average per day & 1 Video Session
● 2 enrolled students per week.
● Weekly revenue targets to be met consistently.