Centre Manager | Scrabble
Job Description
Key Responsibilities ● Oversee and manage daily operations of the hospital center ● Supervise and guide administrative and support staff ● Develop and implement operational policies, SOPs, and process improvements ● Ensure high standards of patient service and satisfaction ● Handle patient inquiries and resolve issues efficiently ● Maintain compliance with all healthcare regulations and internal standards ● Collaborate with doctors and clinical teams to ensure smooth coordination and quality care ● Prepare, monitor, and manage budgets and operational costs ● Track, analyze, and report center performance metrics, identifying areas for improvement Requirements ● Bachelor’s degree (MBA or Hospital Management background preferred) ● 2–5 years of experience in healthcare operations or center administration ● Strong leadership, communication, and problem-solving skills ● Ability to manage multiple tasks and drive operational excellence ● Proficiency in MS Office and familiarity with hospital management systems Why Join Us? ● Work with a reputed and growing eye hospital network ● Opportunity to make a direct impact on patient experience and healthcare quality ● Supportive and professional work environment