Quality Control Head | Scrabble & Jigsaw
Job Description
Quality Control Head – Fans
Company Overview
Luker India, established in 2015 in Kochi, Kerala, is part of the globally respected Luker network, specializing in advanced lighting technologies and home electrical products. The company offers a range of products including BLDC and conventional ceiling fans, LED lighting, home wires, switchgear, and water heaters. Focused on delivering practical, reliable, and energy-efficient solutions for Indian households, Luker India supports a growing dealer and service network to ensure customer satisfaction and product excellence.
Job Summary
The Quality Control Head – Fans will oversee and manage the quality assurance processes across the entire lifecycle of fan products, from raw material inspection to finished goods and after-sales service. The role aims to establish and maintain high-quality standards, identify and resolve product defects, and ensure consistent product performance and reliability. The successful candidate will play a critical role in driving continuous improvement initiatives, reducing defects, and enhancing customer satisfaction.
Responsibilities
- Oversee incoming raw material and component quality by establishing inspection procedures, quality parameters, acceptance criteria, and sampling plans. Ensure components meet technical specifications and coordinate corrective actions with suppliers.
- Monitor process quality control during manufacturing and assembly, implementing checkpoints to identify defects early, ensuring adherence to SOPs, and investigating recurring production issues.
- Lead finished goods quality control by conducting final inspections, testing for electrical, mechanical, and operational performance, and ensuring only compliant products are dispatched.
- Coordinate after-sales service and field-quality issues by analyzing customer complaints, identifying root causes, and working with cross-functional teams to implement corrective and preventive measures.
- Maintain detailed quality documentation including inspection reports, rejection records, and quality metrics to support continuous improvement.
- Drive quality improvement initiatives to reduce rejection rates, field failures, and customer complaints, ensuring timely closure of corrective actions.
Qualifications
- Educational Qualifications: BTech, BSc, or equivalent in Electrical, Mechanical, or related engineering disciplines.
- Technical Skills:
- Hands-on experience in Quality Control and/or Quality Assurance within fan manufacturing or electrical consumer durables.
- Strong understanding of manufacturing quality systems, inspection processes, defect analysis, and corrective/preventive actions.
- Proficiency in root cause analysis tools such as 5 Why, Fishbone Analysis, and CAPA.
- Knowledge of statistical quality techniques and quality audit processes.
- Familiarity with electrical and mechanical components used in fan manufacturing.
- Experience in supplier quality management and process standardization.
- Ability to interpret technical specifications and quality standards.
- Excellent documentation, reporting, and problem-solving skills.
Preferred Skills
- Experience with BLDC fans and/or conventional ceiling fans.
- Knowledge of electrical and mechanical components specific to fan manufacturing.
- Exposure to continuous improvement methodologies and quality tools.
- Proficiency in Tamil language is an added advantage but not mandatory.
Experience
- Minimum of 5+ years of relevant experience in quality control or quality assurance roles within the electrical or consumer durables industry.
- Proven track record of managing multiple stages of quality processes, from raw materials to finished products and after-sales.
Environment
- The role is based in Coimbatore, Tamil Nadu, with a six-day workweek.
- The work environment involves in-office activities, manufacturing plant oversight, and cross-functional collaboration.
- The position requires active engagement with suppliers, production teams, and after-sales service units to ensure quality standards are met.
Salary
- Salary details are not specified and will be commensurate with experience and qualifications.
GrowthOpportunities
- Opportunities for career advancement into senior quality management roles or cross-functional leadership positions within Luker India.
- Potential to lead quality initiatives across other product categories and expand expertise in electrical consumer durables.
Benefits
- Not specified in the provided information.
