Manager – Online Alliances

Company Overview

Company information not provided.

Job Summary

The Manager – Online Alliances will be responsible for driving incremental revenue through strategic digital channels such as dining discovery and reservation platforms, loyalty and membership programs, corporate rewards and gifting networks, and other emerging consumer platforms. This role will oversee these channels end-to-end, focusing on customer acquisition, repeat purchases, and retention, while continuously exploring new avenues to enhance offline sales.

Responsibilities

• Own revenue growth across digital alliance channels, including dining discovery platforms (e.g., District, Dineout, EasyDiner), loyalty programs (e.g., CRED), and corporate rewards and gifting networks (e.g., GyFTR).
• Identify, negotiate, and launch new alliances to enhance store footfall, customer acquisition, and offline revenue.
• Develop joint business plans, commercial agreements, and campaign calendars with partners.
• Collaborate effectively with Operations, IT, Marketing, and Strategy teams to ensure seamless execution of campaigns and achievement of revenue, acquisition, and retention objectives.
• Track campaign performance, customer behavior, and redemption trends, optimizing initiatives based on ROI and incremental sales.
• Build scalable processes, governance, and reporting for all alliance-led initiatives.
• Continuously seek new partnership opportunities and emerging consumer channels to drive offline growth.

Qualifications

• 3 to 5 years of experience in digital partnerships, strategic alliances, or business development, preferably within consumer-facing ecosystems.
• Strong commercial acumen with experience in negotiating partnerships and driving measurable revenue growth.
• In-depth understanding of offline retail or Quick Service Restaurant (QSR) operations and customer journeys.
• Strong analytical skills with a track record of measuring customer acquisition, repeat behavior, retention, and campaign ROI.
• Excellent stakeholder management skills with the ability to collaborate effectively across various teams.
• A growth mindset with a bias for execution, continuously identifying and scaling new partnership opportunities.

Preferred Skills

• Experience in the restaurant, hospitality, or consumer goods industries.
• Familiarity with digital marketing and customer engagement strategies.

Experience

• 3 to 5 years of relevant experience in digital partnerships or business development.

Environment

Work setting and location information not provided.

Salary

Salary information not provided.

Growth Opportunities

Career advancement opportunities not specified.

Benefits

Benefits offered not specified.