Sales Head – Luxury Jewellery (Gemstones)

Company Overview

[Company information not provided.]

Job Summary

The Sales Head will be responsible for shaping and executing the sales strategy for a luxury jewellery brand specializing in high-value gemstones. This role demands deep expertise in luxury sales, strong market intelligence, and exceptional relationship-building skills with high net-worth clients. As the Sales Head, you will lead and grow the sales team, elevate client engagement, expand global channels, and ensure premium brand representation across all touchpoints.

Responsibilities

• Sales Strategy & Revenue Growth: Develop and execute comprehensive sales strategies to meet and exceed revenue targets; identify high-potential markets, clientele segments, and expansion opportunities such as global retail partners and online luxury marketplaces; monitor sales performance, forecasting, and pipeline tracking across regions.
• Client Relationship Management (HNI & UHNI): Build long-term relationships with High Net-Worth Individuals (HNI) and Ultra High Net-Worth Individuals (UHNI), private collectors, gem investors, and elite buyers; lead exclusive client engagement activities including private viewings, trunk shows, and customized gemstone consultations; ensure exceptional CRM standards, personalized service, and repeat business.
• Team Leadership: Lead, mentor, and develop a high-performing sales team with a strong luxury service culture; conduct training sessions on gemstone knowledge, sales techniques, client etiquette, and brand storytelling; set Key Performance Indicators (KPIs), evaluate performance, and ensure team alignment with brand values.
• Market & Product Intelligence: Stay updated on global gemstone trends, pricing, sourcing, and emerging luxury markets; work closely with design and merchandising teams to ensure offerings match client tastes and market trends; provide insights for new product launches, limited-edition designs, and bespoke jewellery offerings.
• Partnerships & Business Development: Develop collaborations with luxury retailers, premium boutiques, travel retail, and international distributors; build beneficial partnerships with luxury event organizers, lifestyle clubs, and private wealth networks; represent the brand in trade shows, international jewellery exhibitions, and premium events.
• Brand Positioning & Experience: Maintain high standards of brand presentation, visual merchandising, and store/client experience; collaborate with marketing to implement campaigns targeting luxury segments; oversee luxury customer service protocols and ensure seamless client journeys.

Qualifications

• Experience: 8–12+ years in luxury jewellery or high-value luxury goods, with at least 4–5 years in a leadership position; strong track record of driving multimillion-dollar sales in fine jewellery or gemstone-led product lines; experience managing HNI/UHNI clients and elite international markets is preferred.
• Skills & Competencies:
  • Deep knowledge of gemstones, including color stones, diamonds, and rare gems.
  • Exceptional relationship-building, networking, and negotiation skills.
  • Strong leadership abilities with a collaborative and motivational management style.
  • Strategic thinker with strong business acumen and operational discipline.
  • Excellent communication, presentation, and interpersonal skills.
  • Cultural sensitivity and polished luxury brand presence.
• Education: Bachelor’s degree in Business, Marketing, Luxury Brand Management, or related fields; professional gemology certification (GIA, IGI, FGA) is a strong advantage.

Preferred Skills

• [No additional preferred skills specified.]

Experience

• 8–12+ years of relevant experience in luxury jewellery or high-value luxury goods, with leadership responsibilities.

Environment

• [Typical work setting, location, and any physical or environmental conditions not specified.]

Salary

• Best in the industry, depending upon experience.

Growth Opportunities

• [Potential career advancement opportunities within the company not specified.]

Benefits

• [List of offered benefits not specified.]