Core Responsibilities:

• Responsible for managing all QC apparel/textile related activities across India production and QA technical including 3D fitting.
• Strategic thinking combines with operational excellence.
• Requires close coordination and working relationship between Merchandising, Compliance and direct liaison with the customers.
• Ensuring customer quality is understood in the field through training, supervision and technical support.
• Attending periodic meetings with customers to resolve the quality topics.
• Setting and tracking KPI’s to gauge and evaluate the Vendors, QC and QA performance.
• Evaluating the factories and monitor the results on a regular basis.
• Building strong trust and credibility with the customers.
• Training/upgrading/coaching staff to maintain the performance.
• Leading and Coordinating the investigations into customer complaints/claims. Accordingly planning of appropriate corrective action plan.
• Engaging with Merchandising team to discuss sourcing strategy.
• Monitor the physical/chemical test results of product and provide technical solutions for fabric/textile performance.
• Evaluate the performance of vendors based test results and accordingly plan the preventive measures.
• Monitor the expenses of QA/QC and creating a lean and efficient team.
• Get involved in risk analysis process meetings to establish a process line monitoring Quality.
• Various Report analysis for order bookings, capacity planning and Quality control.
• Supporting various quality project initiatives.

Individual Must be:

• Technical college graduates studying fashion textile technology.
• At least 15 years of experience with minimum 8 years at senior leadership role
• Familiar with both Woven and Knits garments with proven track in Quality Control, QA technical and production. Should be familiar with Home textiles, Shoes/leather and accessories products
• Good experience in a similar leadership position catering to EU bases clients.
• Possess knowledge of factory safety children safety requirements for EU.
• Sound knowledge in technical processes of manufacturing.
• Strong leadership skills to manage teams and related departments.
• Good problem solving and communication skills to deal with customer and vendors/factories.
• Independent, well organized and strong multiple stakeholder management skills.