Assistant Manager - CRM

Company Overview

Homeville Group is building credit platforms to enable the flow of capital from financial institutions to credit assets linked to housing. Our platforms build on a hybrid capital model with open banking principles towards homebuyer credit spectrum. Our philosophy interconnects four core businesses that deepen participation in housing, maximize stakeholder coverage, integrate technology at the core, and accelerate impact towards homeownership across income segments.

Our vision is to be the digital lending market leader in the housing ecosystem.

Job Summary

The Assistant Manager in the Customer Relationship Management (CRM) department will play a vital role in communicating the company's strategy and value propositions to alliance partners. This position is essential for managing customer relations, ensuring smooth financial and product documentation, and supporting both the credit team and developer partners.

Responsibilities

• Communicate our strategy and value propositions to current and prospective alliance partners.
• Manage relations with customers to ensure smooth financial and product documentation.
• Complete the required documentation to assist the credit team of program partners.
• Assist developer partner sales with our program and provide active support to clients.

Qualifications

• Basic knowledge about Know Your Customer (KYC) regulations.
• Proven ability to overcome obstacles and achieve results.
• Strong communication skills, both spoken and written.
• Good interpersonal skills.
• A relevant degree or equivalent qualifications in a related field.

Preferred Skills

• Familiarity with financial products related to housing and lending.
• Experience in customer relationship management and client support.

Experience

1 - 2 years of relevant experience in customer relationship management or a similar role.

Environment

This role typically operates in a dynamic office environment and may involve collaboration with various teams and external partners.

Salary

Competitive salary packages and bonuses are offered.

Benefits

• Mediclaim plans for you and your dependents.
• Access to educational resources for self-improvement – both technical and non-technical.
• Employee Pension Funds.