Head of Operation

 

Purpose: To Drive the Operations of the Organisations through People, Technology, and Process 

 

Goals and Metrics

1. Drive the Organisational Operations through Cost, Quality, and Time #Costs

2. Drive the Setup of Child Care Centers #CenterCost #CenterQuality #CenterTime 

3. Drive the Operations of Child Care Centers #CenterCost #CenterQuality #CenterTime 

4. #DaystoLaunch and Day to Day Operations of Centers, as well as 

the Recruitment and Certification of Workers #

 

Education

• Bachelor’s in Science, Technology or Engineer

• Master’s in Business Administration

• Certifications in Leadership, Operations or 

 

Experience

• 10 + Years in Operations or 

• 3 Years Minimum Tenure at Job and At least 1 Year Tenure at  Zero to One Startup

• Experience in Center Operations (Klay / Sunshine), Worker Operations (Urban Company), Facility Management (Hospital, School, Factory)
   

Skills

• Culture Building • Project Planning • Resource Optimizing  • Risk Handling • Vendor Managing • People Orientation • Process 

 

Work Policy

• 9 Hours Daily / Monday to Friday

• 12 Public Holidays - 12 Casual Leaves - 12 Sick Leaves - 2 WFH per Month 

 

Project to Do

Based on our Pitch Deck and Project Note, 

Draft a 45 Day Setup Plan for 1 Child Center and a 45 Day Mobilization Plan for 100 Child Workers. Including Workers, Materials, Process, and Risks.

Include a Flow Chart, Gantt Chart  and Other Material as you see Fit. 

 

Red Flags

• No Discipline for Tasks-Timelines-Budgets

• Hands-Off Operator, Avoids On-Ground Work

• No Obsession for Standard Operation Protocols

• Blames Other Factors, Instead of Fixing Systems 

• Talks about Strategy, Not about Delivery